Richard
GBFaultless Service I’d been after the Prime1Studio Doom Slayer Statue for while but sold out everywhere. I stumbled across SecretCompass who had one in stock. I was a bit nervous parting with a large some of money being based in the UK and not using this company before. I needn’t have worried as the communication was first class and prompt. Item arrived earlier than expected with no issues whatsoever. Will definitely be my go to for future purchases.
Paul Thompson
GBI have dealt with this company on several occasions and had nothing but amazing transactions with him! They are highly recommended by me I have dealt with this company several times in the past for one sixth scale high-end figures and the higher-end prime 1 statues. Secret compass is second to none their customer service is stellar and the way they make sure you're packaging is secure and pristine Shane is Top notch and so is his team!
Joey
GBGreat Communication, Trusting Shane was super helpful and responded within 2 days every time. I ordered Prime One Goku and he was able to help me with the process of paying and receiving it. I could not be any happier with the service. If i could give more stars I would. Package came in with no breaks super fast shipping with precise tracking. Thanks a lot.
Red Or Blue
GBFaulty purchase wasn't refunded Purchased a movie prop through their shop on Ebay. Upon delivery the item was faulty. The electronics wasn't working how it should. Upon messaging them they were quick to help but it quickly transpired after a barrage of back and forth emails they were completely fobbing me off. I requested either a refund or a return address to ship back the item to them. To which they went silent. I reached out to them on Facebook to which I was blocked. I would suggest you tread carefully with this company as they promise you everything and deliver on nothing. So now I will review their website on as many review platforms as I can including google to make others aware
DAK
GBI took a chance and ordered I saw Secret Compass was selling a set of collectibles that I was looking for so I checked reviews here and took a chance. Shane answered my email questions Sunday night. I paid Monday morning and he shipped same day. Friday UPS delivered it to me. Exactly as described. Highly recommended!! I couldn’t be happier.