Friendly and social Friendly and social. They explain any situation and are completely transparent with the reply. Even if it is not what you wish to hear, they make you understand the resolution and any options there are.

I was literally at my wits end… I was literally at my wits end following issues that had been continually cropping up since the new interface. The tech guys were fantastic and they helped me out very quickly. I have to say that in general, the entire customer support is fantastic with Live 365. Sometimes it may seem that I am waiting a while for a response, but I am in the UK so I have to consider time differences. Overall though, I am very happy with them and with the valuable help they give. Thank you all. Kay Cook-Abbott FRH Radio

Would give 0 stars if i could. Emailed them for technical assistance. No phone support. It had now been 16 days and no response. They have a history of taking forever to answer emails. I stopped my broadcast, blocked my credit card and moved to shoutcast. This company is a complete joke!!!!!

Does not work! The experience with this company was unacceptable. Our station never worked/played and continued to be delisted regardless of all the measures we took to correct any problems. Hours of effort wasted. Service never delivered as promised. And technical support never assisted. Stay away and save your money!

Live365 has been fantastic to work with… Live365 has been fantastic to work with over the past 3 months since I launched my first radio station. Recently I decided to spin off my initial station (religious non-commercial format) to a soon to be incorporated non-profit while I prepare to launch a new lost classic-hits format and soon after a rhythmic oldies format both as commercial stations. The support I’ve received ahead of the split and launch of my next efforts has been second to none! You guys rock! Brian, WLGW, WBRZ, WSPI