They use UPS which never even attempts… They use UPS which never even attempts delivery in France. And when they even do, they only deliver between 9am and 6pm when people are at work. What a joke. Oh, and their depot for picking it up yourself is 50km away!! Don’t use the absolute worst courrier service in Europe and expect to run a business properly. Find a different delivery provider than has local access/relay pickup points at local businesses or that delivers at night or early mornings before work like FedEx or DHL. Otherwise you’re essentially just running a scam. So you’ll never actually receive anything that you order from this place and will have to do a chargeback to your bank card because they won’t refund. Avoid. Nothing but a disaster on two or three separate occasions.

Excellent customer service Christine provided excellent customer service throughout the delivery process to ensure that my 'thank you' gifts were received as planned even though there were issues that she had to resolve. I couldn't be happier with the service provided and would highly recommend. The recipient was delighted with the gifts also!

Pleased with the products; delivery service needs improvement The products are very nice and beautifully presented. I only have a problem with the way the deliveries are handled. A phone call to the recipient would save time and be more efficient. The delivery was delayed and had to be rescheduled which was disappointing to me, the sender.

Delivered Late :( Ordered on April 23rd for specific delivery date of May 6th, my friend's birthday. My parcel was only shipped out on May 5th, and did not make it on time. Expected delivery is not until May 9th. Why even have the option for a specific delivery date if they can't adhere to it? I ordered well in advance. EDIT: Customer service is very responsive, kind, and proactive. I had a very pleasant experience communicating with them via email. While we weren't able to complete the delivery, they offered alternatives and relieved my stress about the situation. Thank you guys for your wonderful customer service team!

The service was very easy to use from… The service was very easy to use from the United States to send a gift. I like that the gifts varied in prices. I would have given five stars if it had been delivered to their residence but because they had to pick it up they did not get the gift until after Christmas because the shop was closed. But otherwise a perfect option for sending a gift to friends in France and I will definitely use them again in the future. Merci!