Daniella Costaganna
AUSending gifts overseas can sometimes be… Sending gifts overseas can sometimes be very challenging. However, working with CadoFrance made it very easy for me. I had a problem with the address initially and they were able to fix this problem straight away. The message wasn't received from the delivery company unfortunately and therefore the order did not make it to the destination for the scheduled date. CadoFrance made contact very easy. They worked with me and the delivery company to ensure the gift was received. And that it was, in excellent condition. I can not fault this service! Contact is excellent and they truely work for the customer. I will definitely be looking to them in the future.
Tony Bradley
IEExcellent Service This was a gift to a friend in France. The online purchase procedure, was simple, detailed and very descriptive. However the person receiving the gift was overwhelmed by the detail of the packaging and described it as the Most Beautiful Gift from a presentation point of view and was very very impressed. Thank you
Cassie
GBDelivered Late :( Ordered on April 23rd for specific delivery date of May 6th, my friend's birthday. My parcel was only shipped out on May 5th, and did not make it on time. Expected delivery is not until May 9th. Why even have the option for a specific delivery date if they can't adhere to it? I ordered well in advance. EDIT: Customer service is very responsive, kind, and proactive. I had a very pleasant experience communicating with them via email. While we weren't able to complete the delivery, they offered alternatives and relieved my stress about the situation. Thank you guys for your wonderful customer service team!
Y. Elmas
GBI have been using CadoFrance for… CadoFrance contacted me and offered me a voucher immediately. That's the level of service quality that I am used to seeing from them. Thank you CadoFrance. I have been using CadoFrance for years... Now and then they make a failed delivery. This was one of those, unfortunately. Roses were not the color I ordered (White) and also receiver of them told me they wilted the next day... :( I actually would like a refund or at least a credit for a future order. Thnx
Anine
NZEasy to do I found the website easy to use, finding the product and ordering was hassle free. I received regular updates on what was happening with the delivery. The delivery did slip a little and the package was delivered 2 days later than expected but still in time for Christmas.