Book was shipped quickly Book was shipped quickly. However, I do think a "DO NOT BEND" label would have been helpful as the post office bent it in half to get it into my mailbox. Granted it is a not-too-thick trade paperback and I can put it under a weight and flatten it. Just annoying.

Very Positive Experience, Will Likely Order Again It's been a while since I have ordered books online as I am usually a bit nervous about the condition the books will arrive in based on how they were packaged in the box. However, the shipping material was more than adequate to protect the books I bought and they all arrived undamaged. Will definitely order from B&N.com again if I am unable to go to a physical store or if the store doesn't have what I want in stock, the latter being the case for this order. I also appreciate that this order came at the same time as another order I made despite coming from two different shipping facilities, especially since I was planning to read one of the books in this order sooner than those in the other order.

Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.

Barnes & nobles was a good place for me… Barnes & nobles was a good place for me to restart in my reading but to wait on delivery is terrible I ordered it on Monday took about a week and a half to get a book never do that again

Shipped fast, one book damaged My books arrived in two days of ordering them but one is folded pretty badly, I’ve got thick skin so I won’t return it but it is mildly annoying. EDIT: They offered to replace my book within 24 hours of this review being posted