Delivered Before/On-Time Packages! 5/5 I ordered 2 books, and Barnes and Noble kept me up to date on delivery dates, including when one of the books had a changed delivery date. However, both books arrived before the determined delivery date, both on the same day, which wasn't expected, and both in wonderful condition with minimal to no damage. A wonderful job!

Book was shipped quickly Book was shipped quickly. However, I do think a "DO NOT BEND" label would have been helpful as the post office bent it in half to get it into my mailbox. Granted it is a not-too-thick trade paperback and I can put it under a weight and flatten it. Just annoying.

Very happy with this order. The book was in excellent condition and arrived much sooner than expected. I didn't even need to look up the ship date in my order email before the book showed up on my front porch.

Shipped fast, one book damaged My books arrived in two days of ordering them but one is folded pretty badly, I’ve got thick skin so I won’t return it but it is mildly annoying. EDIT: They offered to replace my book within 24 hours of this review being posted

Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.