Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.

Beat up box. Fortunately the books were vacuum wrapped in plastic because the shipping box was too big, the air packs were not satisfactory to cushion the books so they shifted inside and the box was really beat up. By the time the USPS delivered it, one entire end of the box was gaping open. Only the corners of the two large hardback books I ordered were a little bent. These are Christmas presents so I wanted them to be pristine. Next time I think I’ll pick up in store, if that option is available. Otherwise order process was great and delivery was actually 4 days earlier than expected.

Love Absolutely love this place they have almost every book you could ever need and want!! They are kinda pricey compared to other places but the books are always in great shape and they always have new releases and they have magazines and also learning activity books for kids. Books for everyone!! You think you can’t find a book definitely look here cause most likely you will find it

Late review Have ust been lazy. What's more to say about B&N? It's a fantasy island for bookworms. The collection is phenomenal, hardcovers are something I could die for. I've become an almost monthly visitor after the pandemic and every penny spent is worth all the dopamine.

Shipped fast, one book damaged My books arrived in two days of ordering them but one is folded pretty badly, I’ve got thick skin so I won’t return it but it is mildly annoying. EDIT: They offered to replace my book within 24 hours of this review being posted