Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.

Love the store but I have to say you… Love the store but I have to say you are lacking in the section or selection of books on atheism and philosophy. I have gone to locations all over the the country and I think I have purchased most of the atheism and philosophy books in your stores I have visited. The bible, christian, and spirituality sections are huge. Take some space away from those sections. I buy a lot of books from Amazon and directly from atheist authors. There are a lot of us who are atheist and enjoy philosophy. That section deserves at least 2 bookshelves but there is less than one in each B&N I go to.

The Noble Hotdog Absolutely horrible, I had called Barnes & Noble about their new item, The Noble hotdog that I have been told about. They had given my Sisters boyfriends aunties cousin a hotdog when she had called and ordered but when I ordered I had gotten through and asked for one large noble hotdog please and was rudely rejected and threatened with the police! 😱 Over your new noble hotdog! More like the Noble Scam!

Book was shipped quickly Book was shipped quickly. However, I do think a "DO NOT BEND" label would have been helpful as the post office bent it in half to get it into my mailbox. Granted it is a not-too-thick trade paperback and I can put it under a weight and flatten it. Just annoying.

We've got our parcel at 10-13-2022 We've got our parcel at 10-13-2022. Our order content was three thin light by the wieght books , all soft covered. Our order cost to us 200+ AUD. It was smashed box with damaged corner. When we opened the box we realized the box NOT FIT to order content at all, as it's too BIG. Meanwhile all three books weren't wrapped at all and haven't any spacers in between books and box.All three items in the box got some kind of damage incl.n NOT fixable water damage. We can't use the books at its current conditions. We did report about our problem to B@N customer service immediately. They (Oscar) were really marvelous : fast prompt answers, perfect communication and most of all above -very effective and professional actions to fix our problem. Thank you and regards.