Barnes & Noble has provided me with… Barnes & Noble has provided me with excellent customer support, both in person and via telephone/email. They have taken the issues with my orders seriously and provided very reasonable solutions. When I went to pick up the order in question, I was also greeted with a complementary Starbucks voucher. Little details, but from start to finish, B&N Customer support was excellent, thanks!!

Barnes & nobles was a good place for me… Barnes & nobles was a good place for me to restart in my reading but to wait on delivery is terrible I ordered it on Monday took about a week and a half to get a book never do that again

Excellent Found this book for my friend who never read Jack London. I think it is perfect, ordering was easy, free shipping with my B&N membership. Delivered as promised by the deadline. Very satisfying experience. Thank you

PANIC! Vinyl It took me forever to find all the older Panic! At The Disco albums on vinyl. I went down a rabbit hole to find a reputable seller/company who had them, and that's how I found that B&N had this album in particular. Panic! At The Disco is so embedded into my soul, that it's definitely a fever I can't sweat out ;)

Beat up box. Fortunately the books were vacuum wrapped in plastic because the shipping box was too big, the air packs were not satisfactory to cushion the books so they shifted inside and the box was really beat up. By the time the USPS delivered it, one entire end of the box was gaping open. Only the corners of the two large hardback books I ordered were a little bent. These are Christmas presents so I wanted them to be pristine. Next time I think I’ll pick up in store, if that option is available. Otherwise order process was great and delivery was actually 4 days earlier than expected.