Barnes & Noble

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3.85
Based on 20 Reviews

5

50.00%

4

15.00%

3

20.00%

2

0.00%

1

15.00%
About Barnes & Noble

Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. The Company operates over 600 Barnes & Noble bookstores in 50 states, and one of the Web’s premier e-commerce sites, BN.com. Our Nook Digital business offers a lineup of NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.

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C K
GB

Delivered Before/On-Time Packages! 5/5 I ordered 2 books, and Barnes and Noble kept me up to date on delivery dates, including when one of the books had a changed delivery date. However, both books arrived before the determined delivery date, both on the same day, which wasn't expected, and both in wonderful condition with minimal to no damage. A wonderful job!

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Mary Nevins
GB

Book was shipped quickly Book was shipped quickly. However, I do think a "DO NOT BEND" label would have been helpful as the post office bent it in half to get it into my mailbox. Granted it is a not-too-thick trade paperback and I can put it under a weight and flatten it. Just annoying.

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Jessica Watson
GB

Very happy with this order. The book was in excellent condition and arrived much sooner than expected. I didn't even need to look up the ship date in my order email before the book showed up on my front porch.

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Kris
GB

Shipped fast, one book damaged My books arrived in two days of ordering them but one is folded pretty badly, I’ve got thick skin so I won’t return it but it is mildly annoying. EDIT: They offered to replace my book within 24 hours of this review being posted

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Emanuel Pollack
GB

Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.

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