Good online service but poor packaging Book purchase on line was smoothly… Book purchase on line was smoothly processed. Only shortcoming was the book was packaged in a cardboard box unwrapped and left uncovered on porch in heavy rain. Box fell apart when lifted. Fortunately the book was dry but would not have been if left out a little longer. B&N should use recyclable packaging for shipping books.

Excellent Found this book for my friend who never read Jack London. I think it is perfect, ordering was easy, free shipping with my B&N membership. Delivered as promised by the deadline. Very satisfying experience. Thank you

Book worm The B&N in Birkdale Village is huge. They have a wide selection of books and many hard to find books are available at this location. If you cannot find what you need, someone is always available to assist. The magazine selection is the largest I’ve ever seen along with the Starbucks sitting area. The books and other merchandise is reasonably priced. There are discounts on selected items all the time. When you visit, please be aware that parking can be a bit challenging.

Very happy with this order. The book was in excellent condition and arrived much sooner than expected. I didn't even need to look up the ship date in my order email before the book showed up on my front porch.

Book was shipped quickly Book was shipped quickly. However, I do think a "DO NOT BEND" label would have been helpful as the post office bent it in half to get it into my mailbox. Granted it is a not-too-thick trade paperback and I can put it under a weight and flatten it. Just annoying.