Incorrect item sent I ordered a sweatshirt at the end of November (11/29/22). Your company sent the wrong sweatshirt the end of December 12/20/22) and I am still waiting for the sweatshirt I ordered.

Bought my item from the website and it… Bought my item from the website and it brought me to an app to have it shipped to my location. The app from what I found out online from reviews was a scam because like many people as myself, it brought the item to the wrong address. Now I don’t know who to turn to because the app doesn’t respond back to customers, hopefully this website Island of Anime gives me a refund on the product, fingers crossed.. -Update I emailed the website Island of Anime regarding my order that wasn’t shipped and they took care of it as fast as possible by shipping the order to the right address(not sure if they did this using the same app or other means but it came to my house). Unfortunately however, the item that arrived was not the same item that appeared on the website meaning that the outside party that sold the item on the site sold a fake of the actual item. I sent pictures of this to Island of Anime and they responded back super quick on finding solutions to resolve this issue on how I wasted my money on a fake. They initially wanted me to return the item so I could get my money back but because it was too large(the item was a miniature statue), they instead let me keep the item while also refunding the full cost I spent on it. On top of that they told me that they took off from they’re website items that were sold by the same outside party where I bought my fake statue. To those who are unsure to purchase from this site I can say that even though I got scammed by an outside party, the site itself Island of Anime is legit and was fair with my purchase and situation.

Cheap quality and graphic done poorly This is very cheap fabric and looks like different material in the picture. 0 for quality. The graphic on the hoodie looks like it was cut out and pasted (not well done either) I’m embarrassed to even gift this now.

All perfect! All perfect!! I bought two 3D stickers and a 3D poster of Kimetsu no Yaiba, great quality, I love it, I am very happy with the purchase. Communication with them has been fast and effective. I will definitely buy in your website again. Thank you!

It's been 8 days since my order shipped… It's been 8 days since my order shipped and when I track it it still says that the pre shipping label was created and no more tracking info is offered. I'm not sure what to do at this point. I contacted Island of Anime and they just sent me the link to track it which I had already done.