Customer Service really sucks however… Customer Service really sucks however the products are good and priced pretty well if you can find a deal. Do not expect amazon support but your item should be fine. Using them for a few years now.

Very poor customer service and low quality items. I was searching for a specific RC Helicopter WLToys V931 and decided to buy from Xheli.com Unfortunately that choice wasn't in my best interest. First off the shipping cost was unreasonable for the $150.00 that I spent at their store. When I received the helicopter, it was broken in several places and the cosmetics of the v931 were less than poor. When I tried contacting them it was over a week before I finally was able to contact someone (after 6 emails and 5 "submit a tickets" which I received no response). All said they didn't refund the total amount that I spent on the helicopter. Unreliable customer service and poor products. I advise avoiding Xheli.com

Best online store ever I have purchased many helicopters and drones never had a problem with the delivery never had a problem with any of the purchases that I bought I love this place

Avoid Xheli Poorest customer communication of any I've delt with. They do not advise that a produst is out of stock when the order is accepted, do not respond to e-mails unless threatened. Filed a claim with Visa and they were unable to contact them. (Don't know if they had any luck yet but Visa did issue me a credit.)

DO NOT purchase from XHELI XHELI deserves no stars. I spent a significant amount on a quad copter. They send me a package that had obviously been opened. There was a fist sized wad of packing stuff lose in the box. Get this... there was mud on the foot pads of the Quad. Obviously sending me a returned item that should not have been returned. I could tell immediately after I opened the brown outer shipping box that something was wrong, yet they still packed it up and sent it to me as a "NEW" item. They have been hassling me about the return. They insist they didn't do it. They want pictures. Do not waste your money on these clowns. It is a hassle dealing with them. I've already wasted hours with no resolution.