craiggerator I have log onto X-Heli for weeks and weeks looking for parts for my heli, and all you EVER see is "OUT OF STOCK" on just about any part or new heli's. And not only is X-Heli that way almost any rc parts supplyer is the same way.

NO way to correct their problem I got a good price, delivered promptly; BUT, the charger is 2 pin plug for use in Europe. Won't work here! I get no replies to emails (6) requesting assistance or exchange policy. When I call phone number it's either busy or no answer and I've tried everyday for a week. I saved a couple bucks; but, it's not worth it. I will NEVER buy anything from xHeli again and I'll tell everyone I know about them. They knew what they were sending wasn't useable in U.S.; they must have bought a bunch at a discounted wholesale price.

Unprofessional I have ordered a volitation 9053, removed it from the packaging. Tested to to If it works, and tail rotar does not work. I have called them ( from Canada, there is no 1-800 number ), and waited for 20 mins with no response. Emails do not get responded to either. Costs are mounting up in calls, and personal time. They have made my entry into this hobby, and any possible future purchases from them slim. I will spend my time posting my review.

Customer no service I bought an inexpensive Agilely RC copter and received it promptly. After seeing it hold charge for less than 45 seconds and the direction control not working, I decided to contact XHeli. There's nobody home; not the toll free number, the standard number is always busy. I sent an email with no reply after a week. Online chat is always busy. I ended up calling my credit card company to request a refund.

Do not buy from XHeli! They sent 2 non functional quadcopters. No phone support and their return procedure is so problematic we just contested it with our CC company.