XHeli

image
1.80
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

15.00%

1

65.00%
About XHeli

Tags
Contact Info

You need to Login first to submit your review.

image
rmb677
GB

Avoid Xheli Poorest customer communication of any I've delt with. They do not advise that a produst is out of stock when the order is accepted, do not respond to e-mails unless threatened. Filed a claim with Visa and they were unable to contact them. (Don't know if they had any luck yet but Visa did issue me a credit.)

image
Tammy Blystone
GB

They will ignore you so you can't return item Received my ordered, took forever, quality was below what I expected have been trying to return product now for 2 weeks. I have sent 6 emails and 10 calls so far. No one ever answers the phone and I have received only one email reply asking for pictures which I provided. Now they are ignoring my calls and emails so I cannot return product. Had to dispute charges with my credit card company. I would never do business with their company again. I have never had such a bad experience with a vendor before. I warn everyone DO NOT order from this company you will be ripped off

image
Rick
GB

Watch out! They seem to be a scam I would give this company 0 stars if it were an option. They called me a week ago to tell me that one battery out of several things ordered was putting my 2nd day shipment order on hold because it is not in stock. They left a number to contact them and it is forever busy, I have called it 50 or 60 times now. Also, the email customer support seems to be non existent and impossible to find to even send them an email. It seems that they would want to take better care of their customers when they are spending 300 plus dollars on orders. Who knows...maybe it is just a scam.

image
Daniel
GB

No Problems I have ordered 5 helicopters from XHeli within the past year an haven't had any problems. All my helis worked great and they came within a week of placing the order. I'm not sure as to why others have had horrible experiences with this website. They might have gotten new employees or management or something recently, but I'm not sure. The only thing I don't like is the constant emails from the website. I plan on ordering a couple more times from XHeli in the near future.

image
whatever
GB

Bait and Switch? Offered good price on a RC helicopter, but did not deliver - it turns out it was out of stock. Nobody told me until I inquired myself. I asked for a similarly priced helicopter that was now available. The price had gone up they said. It could have been an innocent mistake. But I think good business would have done the switch and kept the customer happy. It could easily be called "bait and switch" too. Would not recommend shopping there, there are many other places, which makes XHELI's actions even more odd. Be careful though, it seems many also offer good deal but then you have to wait 15-20 days to get it.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow