This store is amazing 99% of the time! This store is amazing 99% of the time! Usually extremely fast postage, with my items often arriving the next day. Plus, it’s Lady Gaga. That’s it!!

Overpriced con. Love Lady Gaga but as eras have come and gone merch has gotten worse and become more expensive. Chromatica is the worst stuff being cancelled or being delayed for months or not being as described on the site £80 for sweatpants? Yet the USA conversion rate is £55... that and less items available on uk/European stores ... its such a con and not fair on international fans. It has been disappointing I expected more after years of loyalty.

Great Service! Great Service! They sent my item early which is a nice surprise. When I had a general inquiry about shipping they responded very quickly. Overall amazing staff even in a pandemic like this!

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unbelievably awful. this has been absolutely awful. Two months still haven’t received my order. The day they were to ship I get an obvious bot reply saying there’s a production delay and it will ship in two days so look for an email with a tracking number. A week later, no email. I check in and I get another bot basically saying “no idea when or if your order will ship.” it was practically encouraging me to cancel my order. haven’t heard anything since then. DO NOT ORDER FROM GAGA OR BLACKPINK expecting to get anything. It’s the same company. I hate To be this negative cuz I get it, It’s a tough time for the mail globally but this transcends the Covid stuff. equal parts upset and bummed.