Love the site and getting great merch… Love the site and getting great merch before anyone else

Overpriced con. Love Lady Gaga but as eras have come and gone merch has gotten worse and become more expensive. Chromatica is the worst stuff being cancelled or being delayed for months or not being as described on the site £80 for sweatpants? Yet the USA conversion rate is £55... that and less items available on uk/European stores ... its such a con and not fair on international fans. It has been disappointing I expected more after years of loyalty.

I would give them a zero I would give them a zero, but that isn't an option. Placed an order in May 2020, and received absolutely no information. I tried to be understanding due to the times, but at this point, this is completely unacceptable. They sent me an email that my order would be delayed for 2-4 weeks at the end of June 2020. By the end of July 2020, I was getting so incredibly frustrated with not receiving my order or any information regarding my order. I reached out to customer service for a full refund, then the representative decides to tell me that I can't get a refund because my order was already sent out. They give me a tracking number to a completely different customer located in Florida (whereas I'm located in California). I messaged the representative once again and they instead tell me that my order will be shipped "within 2-4 weeks" and I confirmed my address with them once again. Then they close the request. It's September 2020, and I have STILL not received a single email about my order nor have I even received my order. DO NOT ORDER FROM THIS COMPANY OR ANY OTHER ARTIST ASSOCIATED WITH THEM! THIS INCLUDES BLACKPINK AND ARIANA GRANDE'S "OFFICIAL" STORES!

Sexy Sexy, wise,beautiful

Great Service! Great Service! They sent my item early which is a nice surprise. When I had a general inquiry about shipping they responded very quickly. Overall amazing staff even in a pandemic like this!