This store is a scam Ordered a 40 dollar plus shipping’s shirt in late may/early June. It’s not the end of September and they haven’t sent me my shirt. When I email them they take their time responding. I have asked to get a refund and haven’t yet

Good I ordered ARTPOP on vinyl. After two weeks I got and e-mail that said that I could cancel the order because the vinyl wasn't in stock. But I didn't. And I ode red two t-shrits. Good t-shirts.

Liars Absolutely the worst customer service I've ever experienced. These people are crooks. I hope Lady Gaga and her team become aware of the awful treatment this company has. After months of waiting for my merchandise, I finally reached out assuming the delay was from the corona virus. So I reach out asking for a refund. They immediately mark my order as "shipped" and say they can no longer refund me because my order is now shipped. I of course never received what I purchased. After weeks of repeatedly reaching out and getting an automated response, I finally have given up and come on here to hopefully warn other people.

Great Service! Great Service! They sent my item early which is a nice surprise. When I had a general inquiry about shipping they responded very quickly. Overall amazing staff even in a pandemic like this!

unbelievably awful. this has been absolutely awful. Two months still haven’t received my order. The day they were to ship I get an obvious bot reply saying there’s a production delay and it will ship in two days so look for an email with a tracking number. A week later, no email. I check in and I get another bot basically saying “no idea when or if your order will ship.” it was practically encouraging me to cancel my order. haven’t heard anything since then. DO NOT ORDER FROM GAGA OR BLACKPINK expecting to get anything. It’s the same company. I hate To be this negative cuz I get it, It’s a tough time for the mail globally but this transcends the Covid stuff. equal parts upset and bummed.