Great Service! Great Service! They sent my item early which is a nice surprise. When I had a general inquiry about shipping they responded very quickly. Overall amazing staff even in a pandemic like this!

Overpriced con. Love Lady Gaga but as eras have come and gone merch has gotten worse and become more expensive. Chromatica is the worst stuff being cancelled or being delayed for months or not being as described on the site £80 for sweatpants? Yet the USA conversion rate is £55... that and less items available on uk/European stores ... its such a con and not fair on international fans. It has been disappointing I expected more after years of loyalty.

I ordered 2 things and not only did it… I ordered 2 things and not only did it take 2 months to come they also gave me the wrong thing. I ordered a deluxe cd of chromatica and got a vinyl version instead. But the t shirt i got is amazing

unbelievably awful. this has been absolutely awful. Two months still haven’t received my order. The day they were to ship I get an obvious bot reply saying there’s a production delay and it will ship in two days so look for an email with a tracking number. A week later, no email. I check in and I get another bot basically saying “no idea when or if your order will ship.” it was practically encouraging me to cancel my order. haven’t heard anything since then. DO NOT ORDER FROM GAGA OR BLACKPINK expecting to get anything. It’s the same company. I hate To be this negative cuz I get it, It’s a tough time for the mail globally but this transcends the Covid stuff. equal parts upset and bummed.

Don’t buy for this site ripoff Do not buy from this website spent 170 on clothes and never received it every time I email them I get the same message waiting for stock I can’t even find a phone number for the store it looks like I will have to take legal action to get my money back I wasn’t even offered a refund please don’t buy from this site