Everything worked great Mellissa was… Everything worked great Mellissa was always keeping me up to date and what I had to complete and do. She always ensured that there was a follow up when she contacted the shoe company I was dealing with checked to make sure they received my return and what the result would be to inform me. I would definitely use them again. Thanks so much.

My $700 Delta faucets refused to turn… My $700 Delta faucets refused to turn after only 3 years. Warranty Valet processed the claim and followed up when Delta sent the wrong replacements. The Delta warranty process was cumbersome with multiple videos but we got it done and my new faucets are on the way. Great follow-up and personal service by Warranty Valet.

Everything was perfect from first… Everything was perfect from first contact to final contact. Couldn’t believe how precise their operation was in dealing with me!

Roller Coaster with positive finish My experience was up and down, finishing on an up note. Just having to make a warranty claim is unpleasant in the first place, and then when I realized that I couldn't make a warranty claim directly to Best Buy on this Insignia product, which is a Best Buy brand, that was a downer too. Then, while Warranty Valet agreed to submit it for me, they said they would submit it faster if I paid them a monthly fee, the size of which is based on the number of items I wanted covered. When I declined to do so, they said that then my warranty claim would be at the end of the line. I told them that if it takes too long, I will take that into account in ever buying an Insignia product again. In the end, though, only a few days passed until I heard from Best Buy that I should bring in the Insignia product (a malfunctioning shredder). And Best Buy agreed to replace the shredder. So in the end I'm satisfied with Warranty Valet. I would advise anyone, however to decline to pay for their service. It does not appear to be necessary.

Melissa Clifford warranty customer… Melissa Clifford warranty customer agent was so professional and responsive on all her endeavors to help me reach a settlement on my claim . She went beyond to make sure I was taken care of and it was completed and resolved to the end for a least 2months. She is a real gem to your company and I truly appreciate her.