Withdrawal Failure Hi, I did a withdrawal last Friday and for some internal error the money wasn’t send to the destination account and the account statement also not shown that transaction, however the money "disappeared" from my account. To solve this issue I had to talk with support and then the money was finally moved to destination account two days after the action be executed (commercial time). It would be helpful if the user could see when a transaction had some error, this info in the account statement or in a specific menu would be enough to be aware of what happened.

Great Service Great Service It was transparent and quick, and the personalized assistance made it feel even more secure.

Converted amount don't match with displayed value I was doing a withdraw from U$ to R$ and the U$ amount converted to R$ using the given displayed rate don't match with the R$ displayed amount. Using the U$ amount (minus Higlobe exchange fee) multiplied by the given exchange rate resulted in a number bigger then the R$ amount displayed.

Higlobe has a good and simple… Higlobe has a good and simple interface, which makes what we need to do easier. From creating the invoice to withdrawing, all steps are well described, making receiving the money easy and quick.

Need to have every transfer manually received and approved. Why do I have to "write a receipt" that higlobe must approve before I get my money? If you just wait it out the money gets there, but still it makes no sense for them to "approve" me receiving my money from already vetted sources. Also the website has been crashing a lot last week. I get the feeling that this website is mexican-owned but there's no clear information online nor on their website. Wonder how much gets shared with the mexican tax authority.