Marie Palmer
GBDid not match description, but good response from company This book was described as like new. I take this description pretty seriously, and so I was disappointed when the book arrived with a torn page that had been taped back together. In response to my complaint, the company offered a full refund and did not require that I return the book. I was pleased with this response. Otherwise, it's a great story and it arrived in a timely manner.
Michael Rowe
GBNever received my item Never received my item. I sent several messages to the seller never got any reply nor have I received a refund or my item. And after reading the reviews I wish I wouldn't have purchased from this company cuz it seems like they are out to scam every Damn person they can! 😡🖕
Marc Ritson
GBbooks never delivered books never delivered no response to four telephone calls 855-702-6657 no response (undeliverable) to six emails customer_service at discoverbooks.com
Kristopher Ruzicka
CZI initially left a 1-star review I initially left a 1-star review. I ordered 13 books for 160$ but only got the cheapest one, with a pricetag of 4$. I'm ordering these to Europe, so the postage isn't exactly cheap. After communicating with their customer service department they did end up sending the other books. I am happy with the books and the condition that they're in. Communication wasn't the best, I had to ask 3 times before they gave me the tracking numbers, but in the end I'm happy that I got what I paid for.
nadja BD
FRWrong order received but good customer service I ordered an engineering text book and received a children story instead. It is my first time buying from Discover books and I am truly unhappy about it. I tried contacting the customer service. We will see if they respond. Edit: the customer service responded quite fast. They apologized for the error and I got a refund for my order as they didn’t have the book anymore. So I moved my rating experience from 1 to 3 stars due to their good customer service. I think I will give discoverbooks another chance with a new order. Hope I won’t get the wrong order next time!