Happy and satisfied, yet again. I have been a very happy and satisfied customer of DiscoverBooks.com for more than a year now. A new and better rewards program, coupon codes and free shipping, not to mention I usually receive my packages faster than expected keeps me coming back for more!!

Wrong order received but good customer service I ordered an engineering text book and received a children story instead. It is my first time buying from Discover books and I am truly unhappy about it. I tried contacting the customer service. We will see if they respond. Edit: the customer service responded quite fast. They apologized for the error and I got a refund for my order as they didn’t have the book anymore. So I moved my rating experience from 1 to 3 stars due to their good customer service. I think I will give discoverbooks another chance with a new order. Hope I won’t get the wrong order next time!

The book was defaced when I received it. The Kissing Hand is a wonderful children's book that every parent should read with their child/grandchildren. I know that I purchased a used copy which I do quite often - the words never change after somebody else has read them. I am sorely disappointed that this book was defaced when I received it. A child's (previous owner's) name was scrawled in blue felt-tipped marker across the inside of the front cover. Shame on you for allowing a product in that condition to be sent. /r

I ordered 11 books on May 12 on ebay as… I ordered 11 books on May 12 on ebay as a gift for. A teacher’s class. We haven’t received the books yet and the tracking number doesn’t work. No one answers my questions to the seller. The teacher is very upset the books for her class haven’t arrived yet! 9241990246919886871487 Hilo Book 1 The Boy Who Crashed to Earth A Graphic Novel Order numberOrder number 14-11301-4599414-11301-45994

Great customer service My packages got lost in the mail and they were very helpful and responsive with keeping me updated with tracking numbers and finally replacing some books that were ultimately undeliverable. Also, with the free shipping over $9 dollars and frequent coupon codes, it's a very affordable place to stock up on books! The website is a little clunky, but it's worth it.