I received so much help over the phone… I received so much help over the phone from Warren. We spoke twice about a product and I ultimately ordered it. He went out of his way to assist me and answer my questions, even checking for dimensions on my vehicle to assure the article would fit...such real customer attention and concern..five stars well deserved.

Good customer service My item was backordered which I saw when ordering. Once I purchased I received an email from the company just letting me know it was on backorder in case I hadn't noticed prior. I appreciated this as it is a rare gesture. Item still arrived within a week so I was impressed either way.

Product was perfect Product was perfect, and it arrived incredibly quickly. In fact, I was waiting for a notice that it shipped, and it arrived on my doorstep within 2 days. So you might consider tightening up your 'shipping confirmation' process. Other than that, I'm recommending your site to a friend, who should be buying what I bought in the next week.

Great company and products Great company and products. I ordered the Marmot Minimalist jacket, it was back ordered do to the sale they were having. But I received an email right after my purchase letting me know when it would be re-stocked. I received the jacket faster than I was expecting. Very fast shipping and great communication. Will be purchasing from this sit again. Thank you.

Excellent service Jenny from the team helpfully shared her own experience with different items on my list and I picked 3 Klean Kanteen bottles at last. All of them were backordered at the time and this was well communicated to me. When they were back in stock and shipped to me 2 weeks later, they arrived in excellent condition thanks to the protective but not overly bulky package. Awesome experience!