FAMILY RV and Chris are AMAZING!!! Chris did a fabulous job in the sales department making us feel comfortable with the purchase of our new trailer,and showing us all around it. He has gone above and beyond with us and I highly recommend giving him a shot at your next purchase. Family RV is setting the bar high for others to have to try and reach.

Find another dealership. Trust me! Dealership displays poor management and a take your money and run mentality. Horrible customer service. No Follow up after the purchase. The associate that delivered the RV arrived 2 hours before the scheduled delivery time. I needed a 20ft hose which I had to purchase at the local rv service center in town which cost me 60 dollars plus he locked the RV Key in the RV and had to enter the RV by crawling through the storage compartment in the bunk house. Fridge didn’t work..trying to get that fixed has been a nightmare even with a warranty. Dealership needs to stand behind the product better. Absolutely awful experience. Will never go back

WELL WORTH THE DRIVE Pros- Selection. Chris' advise was invaluable. 95% of the deal was completed over the phone. Price. Hitch Installation one location. Cons - Selection. There is so many choices it is difficult to pick one. Our SalesRep Chris gave the best advise. "Check out as much as you want, compare, then compare again. Use the RV before spending money on additions and extras. THEN buy what you want. I was thankful for his honesty. No big push for add ons or extras.

I was there ready to make a large down… I was there ready to make a large down payment to but a trailer and was turnes away because they thought i didnt have the money

Excellent Experience My husband and I had a wonderful experience with Family RV. We have been shopping around for a travel trailer for about a year and never could get what we needed in our price range. After working with Rylon Glass he was able to do just that plus awesome customer service. He answered our many questions without making us feel like a bother or unintelligent. We highly recommend Rylon to anyone looking for a recreational vehicle. Kyle and Bethany Browne Andrews, Texas