Stay away! Service dept. and ownership wasn't honest with me. Sales folks were amazing. When the brake switch was installed by their service team, they damaged my truck. During the installation my cruise control, back-up camera, dashboard lights, and stereo system quit working. The Family RV service dept. told me that if I took it to Toyota Cert. Service and paid for a diagnosis, they would pay for the damage they did. I attained the diagnosis, gave it to the service dept. at Family RV, and they began the backpedaling. It has now been three months since the diagnosis, and they still haven't paid for the damage they did. I am out $2,800 because of them, and their owner won't return my emails. Stay away from this shady company!!!!

New Customer for Life!!!!! We have been looking for a toy hauler for months. After being disappointed more than once with other dealers, I can’t even begin to describe how great our experience with Family RV was. Rodney Rodgers took the time and had patience for all the questions we asked. We knew exactly what we wanted and had to have and they sure did deliver. He was a perfect salesman for us. The unit we bought was used but Grant and Rodney spent well over an hour and a half going over every inch of the unit to make sure we knew and understood the features and operations before we left. They have definitely earned a customer for life with us. Jason & Mindy Patterson

Excellent Experience My husband and I had a wonderful experience with Family RV. We have been shopping around for a travel trailer for about a year and never could get what we needed in our price range. After working with Rylon Glass he was able to do just that plus awesome customer service. He answered our many questions without making us feel like a bother or unintelligent. We highly recommend Rylon to anyone looking for a recreational vehicle. Kyle and Bethany Browne Andrews, Texas

I inquired about a 39FKL Palomino… I inquired about a 39FKL Palomino Destination Trailer that was listed on their web page. They told me that they would get back with me first thing in the am. I heard nothing, so I called this am. The man I spoke with told me that they would beat another dealer's Price, Fun Town. He said that they would have to get someone to call us back. Well, we waited, NO CALL. Finally I messaged again, and the internet person said that they would have someone call us back. Well he finally got around to calling us back. He did NOT match the Fun Town Price instead put them down. Was not interested in selling us an RV for sure. Very disappointed.

We purchased our first travel trailer… We purchased our first travel trailer yesterday and drove 15 hours round trip to complete the purchase. Our salesman, Rhylon made the process stress free and I highly recommend using him for your RV purchases. Definitely worth the drive.