Joann and Raul
GBI highly would recommend Family Rv… I highly would recommend Family Rv Center in Sweetwater to anyone looking to buy a Travel Trailer or Fifth Wheel.. Grant and Drake took the time to show me there inventory several times until I finally decided which one was best for me and my family. I have bought several Fifth Wheels from Family RV Center with excellent service... Thanks Grant and Drake
EVELYN DIMAS
GBI inquired about a 39FKL Palomino… I inquired about a 39FKL Palomino Destination Trailer that was listed on their web page. They told me that they would get back with me first thing in the am. I heard nothing, so I called this am. The man I spoke with told me that they would beat another dealer's Price, Fun Town. He said that they would have to get someone to call us back. Well, we waited, NO CALL. Finally I messaged again, and the internet person said that they would have someone call us back. Well he finally got around to calling us back. He did NOT match the Fun Town Price instead put them down. Was not interested in selling us an RV for sure. Very disappointed.
Aaron Anderson
GBFind another dealership. Trust me! Dealership displays poor management and a take your money and run mentality. Horrible customer service. No Follow up after the purchase. The associate that delivered the RV arrived 2 hours before the scheduled delivery time. I needed a 20ft hose which I had to purchase at the local rv service center in town which cost me 60 dollars plus he locked the RV Key in the RV and had to enter the RV by crawling through the storage compartment in the bunk house. Fridge didn’t work..trying to get that fixed has been a nightmare even with a warranty. Dealership needs to stand behind the product better. Absolutely awful experience. Will never go back
DANNY
GBGabe cherry is a great guy to deal with -
Toni
GBHad the best experience buying our… Had the best experience buying our first RV at Family RV Center. They were so incredibly helpful with all our needs, walked us through the unit before we left to make sure we had an understanding of how everything works and just made us feel that much more excited about our purchase! Proud to be part of the family and so excited to start making memories!!! Thank you Family RV!!