The only jeans I ever buy! After trying many, many brands, American Eagle's jeans are the only ones that fit me like a glove! I love the quality - clothes are soft, wash well, amazing fit, good prices for what you're getting!

Rude, obnoxious employees We went to their store in Glendale, Arizona, and they had a man at the door, who demanded to know what we were going to buy. We told him we needed to look around to see if there was anything we wanted. Refused to let us in without detailing exactly what we would buy. We are retired, and not some punks looking to steal. Never heard of such conduct at any store, and we turned around and left, never to return. We talked about it later, and got the impression that he was enjoying himself acting like a jerk.

Be carfull, import taxes can increase the price a 50% ..... I bought some boxers for my kids that costed a total of 56€. The big surprise came when the Fedex representative that brought the parcel made me pay 29€ in border taxes. I leave in Spain. I did not receive any alert when I was placing my order, and my confirmation email did not say a word. I complained to customer service and they said that their general terms and conditions state that any taxes must be payed by the customer. In the moment I was complaining there was a big banner in American Eagle website stating that they cover any import taxes. How a bran can be so cynical. Dear sirs in Amercan Eagle I've lost 29€, but you have lost much more that a customer.

Cheap stuff I purchased a women’s short last summer which i can’t wear anymore as its waist elastic band does not stretch anymore, it is all loose. The customer service from American Eagle refuses to replace it or refund me because the shorts have been worn, even though i wore them 5 times at most. Looks to me the merchandise they sell is cheap! Won’t get caught anymore buying their stuff.

Okay Products, Expired Food I love their jeans, but I can't really say the same for their shirts. The shirts they sell seem exceptionally plain and flimsy in comparison to their prices. When I visited in store a while back, I remember that their Sour Patch candy were expired :( Overall, not a great experience in store but okay products.