Great I love American Eagle and have been thinking about writing a review but never got to it. So, in short, quality products at reasonable prices, a great reward program - transparent, no small print, and real substantial discounts. Most of all - very friendly customer service. Even, and especially, at times like these. Thank you.

Be carfull, import taxes can increase the price a 50% ..... I bought some boxers for my kids that costed a total of 56€. The big surprise came when the Fedex representative that brought the parcel made me pay 29€ in border taxes. I leave in Spain. I did not receive any alert when I was placing my order, and my confirmation email did not say a word. I complained to customer service and they said that their general terms and conditions state that any taxes must be payed by the customer. In the moment I was complaining there was a big banner in American Eagle website stating that they cover any import taxes. How a bran can be so cynical. Dear sirs in Amercan Eagle I've lost 29€, but you have lost much more that a customer.

American Eagle For The Older Crowd I love American Eagle shorts and tops. The 4 inch inseams work great for me. Being a young, active 57 year old, I appreciate the selection of shorts and the tops that are not cropped. The quality of the clothes is always great and the sales keep me coming back!

Great online return experience After being denied by instore pacsun for my online Christmas gift paypal return, instore American Eagle returned items bought online with paypal purchased around same time. Clerk was nice too! Thank you AE!

I ordered several articles of clothing… I ordered several articles of clothing for my teenage daughter and they came within a week. The shirts were of low quality (thin fabric, easily out of shape), except for two that were really great. I also ordered a "fake" leather jacket that is great for it's price and my daughters new favorite. I'd suggest to stay away from the cheap shirts but other than that the clothes seem to be ok.