I have had wonderful expierences… I have had wonderful expierences shopping at the stores or even online. People are typically friendly and helpful in the stores I shop in. Which is why I always keep bringing my business there. There has been some mishaps with ordering online and in store a couple of times but when I talked to customer service on how to fix it they had always been more then helpful and fixed the mistake they had made. Mistakes happen but it’s in how they handle the process that helps make all the difference in your experience as a customer.

The only jeans I ever buy! After trying many, many brands, American Eagle's jeans are the only ones that fit me like a glove! I love the quality - clothes are soft, wash well, amazing fit, good prices for what you're getting!

Terrible experience shopping site. Slow, frustrating web site. By the time you see any product you are no longer interested in waiting, waiting to see a different angle, waiting to see if they have your size or color. Also, very limited on selection so what's the HUGE DELAY...Frustrated will not visit or buy from site again!!!

Excellent Services I normally don't spend over $20 when I purchase denim, but when it comes to this company, I am willing to spend a ton. The denim jeans are always great quality, and even better in person. The jeans are definitely a investment, that I recommend. The shipping is good as well. This is a great company to buy some good fitting, and looking denim!

Good clothes, unfortunate choice of delivery company in London Just want to say love the clothes, live in the uk. Unfortunately their uk online company uses a delivery company called DPD and they are the worst company in the world so wanted to point that out here. Hopefully American eagle choose to use a different delivery company/people should just go to the store and buy the stuff they want - much less hassle.