Chris Wilson
GBStill waiting I currently have five unfulfilled orders. Four of those are from June. The last two orders that I received, I had to email and inquire as to why I was waiting for so long before they were eventually fulfilled. I'll most likely stop giving my business to Frankie's once my 5 books show up. Waiting months for books that are already out is not something I'm interested in doing anymore.
Greg Jonas
GBAwesome Always a great experience. Comics arrive in a timely manner and secure packaging protects the product. Awesome variant comic covers from Frankie's. Will always use them for my upcoming purchases.
Joe
GBOrdered books back in April that… Ordered books back in April that released in May. I inquired and was told they were waiting to ship together with another order. Inquired over a month later when all books were available, did not receive a response. Requested cancellation over a week ago on all orders, still no cancellation. Frankie’s has gone downhill since joining Whatnot. They ship Whatnot orders as a priority, while website sales are often shipped months after release. It’s a shame, they used to be a great shop.
James Gibson
CAOK customer service I want to keep this very short. After almost a year, I did not receive a CGC book back from Frankie's. Opened up a dialog with them but it went quiet after a while. I left a sort of nasty review here. Frankie's saw my comment, took ownership of the issue and refunded my money for the book. I would have liked the book but I'll take the refund. Because they offered the refund without me asking for it, which is rare in this industry, I've upgraded my score from a 1 to a 3, which I personally deem as being a neutral score seeing that there was no harm, no foul but a year of lost time.
John Lind
GBI order a lot or did order from here a… I order a lot or did order from here a lot but it seems I have to contact them bout my orders before they ship them. Two of my last orders were delayed due to not issues supposedly not shown up. So they ship the half fulfilled order that’s already been paid for. So kinda fell like it’s a gamble. I have few more orders yet to be fulfilled so I hope those go better