Awesome Always a great experience. Comics arrive in a timely manner and secure packaging protects the product. Awesome variant comic covers from Frankie's. Will always use them for my upcoming purchases.

OK customer service I want to keep this very short. After almost a year, I did not receive a CGC book back from Frankie's. Opened up a dialog with them but it went quiet after a while. I left a sort of nasty review here. Frankie's saw my comment, took ownership of the issue and refunded my money for the book. I would have liked the book but I'll take the refund. Because they offered the refund without me asking for it, which is rare in this industry, I've upgraded my score from a 1 to a 3, which I personally deem as being a neutral score seeing that there was no harm, no foul but a year of lost time.

Great Comic Shop Frankie’s has always been a great place to order comics from because I can use Klarna. It’s one of the only shop that offers this way to buy. Getting them in the mail can take a awhile but I’ve always received what I ordered.

Never Shipped Orders, Poor Communication I pre-ordered two comics from Frankie's in August 2022. Both were published in mid-to-late November 2022. I tried reaching out in December when I hadn't heard anything about shipping and only received a general response that they were still waiting on the comics from Penguin Books (they were individual issues from Marvel & DC, not trade paperbacks) and would follow up in a few days. I tried reaching out again a few weeks later when they hadn't gotten back to me like they said they would. They responded a couple weeks later without any details again saying they'd follow up in a few days, but never did. I had to file claims through PayPal to get my money back because they never shipped my orders.

Frankie's has one of the best shipping… Frankie's has one of the best shipping processes for their comics out of any comic store. Everything arrives safe and in the condition as promised. I will definitely stay as a customer with them!