Derek Osborne
GBGreat Comic Shop Frankie’s has always been a great place to order comics from because I can use Klarna. It’s one of the only shop that offers this way to buy. Getting them in the mail can take a awhile but I’ve always received what I ordered.
Dr D
GBNever Shipped Orders, Poor Communication I pre-ordered two comics from Frankie's in August 2022. Both were published in mid-to-late November 2022. I tried reaching out in December when I hadn't heard anything about shipping and only received a general response that they were still waiting on the comics from Penguin Books (they were individual issues from Marvel & DC, not trade paperbacks) and would follow up in a few days. I tried reaching out again a few weeks later when they hadn't gotten back to me like they said they would. They responded a couple weeks later without any details again saying they'd follow up in a few days, but never did. I had to file claims through PayPal to get my money back because they never shipped my orders.
John Lind
GBI order a lot or did order from here a… I order a lot or did order from here a lot but it seems I have to contact them bout my orders before they ship them. Two of my last orders were delayed due to not issues supposedly not shown up. So they ship the half fulfilled order that’s already been paid for. So kinda fell like it’s a gamble. I have few more orders yet to be fulfilled so I hope those go better
Ant
GBWorst online comic shop, learn to ship faster Worst online comic shop. Why have a exclusive for presale and state on the website it will ship in a certain month, went you don’t ship the books till months later. False advertisement is what’s it’s called. But yet I can buy through their whatnot and they speed up the shipping. Why not take care of your website customers first than put us on the back burner. Having the same email response is lame stating you are understaff and etc. it’s not that hard to package books in a timely manner. So many of the others shops do. Say off whatnot and finish your shipping instead focusing on that . Common sense.
Matt Hannon
GBOnly ever have good experiences Only ever have good experiences with frankie's comics. Books are sent out in a timely manner and always well packaged. The few times I had to reach out to customer service they were always quick to answer a question or fix an issue!