customer
GBOnly half of the order quantity was… Only half of the order quantity was shipped. The item qty listed was 2 sets, the order arrived with only 1. No backorder qty was listed. Customer service resolved the issue when I called, and shipped the remaining item promptly. I noted the MicroMark price was double the sellers pkg listed price, and shipping charge was about 2x normal. Unless I can't find alternative source, I probably won't use this site again.
Gary Wickmiller jr
GBMicromark delivers Micromark delivers. I received my order in 4 days and it came packed carefully in another box. Customer service emailed me to warn me that I (accident, my fault) selected a item on back order. I didn't have to worry about my credit card, they didn't hit the card because the item was back order. I think you can trust these guys, the company is in NJ, USA.
GW
GBBaby's micromark night light stopped… Baby's micromark night light stopped working after two months.So much for their products being synonymous with top quality !
Thor
GBGood and Bad relationship… I have had good and bad relationship with MicroMark. Yes, their website is difficult and very sales pushy... The product quality is OK. They do have unique items hard to find elsewhere. Their shipping sucks... my gauge order that was suppose to arrive yesterday... is still 2300 miles east of my location. FedEx -when we get around to it shipping- has often taken 3-4 weeks for delivery. Msg to MicroMark, let the customer pick the best shipping as the customer pays for it anyway. Let me pick USPS Priority Mail which is still funny as they list 2-day service... but normally takes 4-5 days to arrive. FedEx cheapo shipping has had my ordering often sitting for 3-4 days in the same location. Msg to MicroMark, shipping is a major part of YOUR business success or failure. Choice wisely... Screw the customer, loose that customer.
customer
GBOver all I am happy with the quality of… Over all I am happy with the quality of the products I receive from MicroMark. My only complaint is that they could communicate better with their customers when an item is on back-order. They could also work to get their customers a better idea as to when the back-ordered items will ship. Granted, this is sometimes difficult, but it would go a long way to improve them to a 5 star rating in my eyes.