MICHELLE EARLY
GBMy book arrived in excellent condition… My book arrived in excellent condition protected by a heavy-duty cardboard envelope. The book itself was wrapped in cellophane and had instructions not to break open the cellophane. I had ordered the unbound copy since my budget didn't allow me to buy the actual book and had I broken the cellophane by bending the book all of the pages would have come out of order. The book came with two pre-punched holes to allow you to put it into a binder or fasten it to keep all the pages from slipping out. Very satisfied and will be using them in the future for other classes requiring books to be used.
Mike
GBAccepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.
Melissa Halloran
GBBooks were received within five days of… Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with the purchase and will definitely order from this vendor again. I know there have been some negative reviews, but my experience could not have been better. It probably depends on the book(s) being ordered.
John Palopoli
GB1) Buyers need to know if the book they… 1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.
Tom Carr
GBI have received neither my order nor an… I have received neither my order nor an explanation for its delay. According to my account page at Bigger Books' web page, my credit card has already been processed.