I’ve yet to receive my order I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.

Watch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.

Cancelled order without giving me notice I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.

Ease of use versus control... The ease of ordering a digital copy is excellent, but I sadly clicked the wrong version and cannot cancel the incorrect one, even though, it was not delivered as of yet. I would hope that I could cancel before delivered. Also - I realize that I clicked the wrong after the fact. #2961309

This is the 2nd time that I have… This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.