Cancelled order without giving me notice I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.

Easy order Easy order, nice price (check the daily discount codes), quick shipping that arrived on time. Only reason I left that one star off is because I didn’t receive the email the site said you get when your book has shipped. I had to keep checking back to make sure it actually shipped out.

Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

1) Buyers need to know if the book they… 1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.

ORDER CANCELLED RANDOMLY ORDER CANCELLED RANDOMLY. They put the blame on me saying I misspelled my address (but ironically because this was my first order from this site, I had screenshots, & literally nothing was misspelled). My money was refunded THE DAY before it was supposed to arrive, on Christmas, wow. Chat service said simply replace the order, and surprise surprise, guess which book is suddenly OUT OF STOCK with no contact from the distributor. After chat services ended, I googled reviews on BiggerBooks.com and found out BiggerBooks had this problem frequently from a handful of other reviewers. Seems like they don’t want to admit their faults of miscounting their stock or simply try to use this tactic to draw in innocent customers, and instead of admitting their fault they’ll throw it back on you and say you were the person at fault. DO NOT SHOP WITH BIGGER BOOKS!