Watch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.

Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

did not get ordered 12 books only to get an email 3 days later that they could not find any suppliers. You should on advertise and accept orders for books you have in stock.

Tracking Issues The book arrived, but I got it on the 10th when I paid for overnight shipping and it should have arrived the 9th. I never received a tracking number, so the process was quite mysterious and nerve-wracking because I desperately needed the book ASAP. But I did receive it.

I have received neither my order nor an… I have received neither my order nor an explanation for its delay. According to my account page at Bigger Books' web page, my credit card has already been processed.