Tried to buy a text book Tried to buy a text book. The semester started and a week after ordering, got an email stating they apologize that even though the book was listed as available, they currently have no idea when it will be delivered. I canceled my order and wen to a different vendor.

Watch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.

I’ve yet to receive my order I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.

Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

Books were received within five days of… Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with the purchase and will definitely order from this vendor again. I know there have been some negative reviews, but my experience could not have been better. It probably depends on the book(s) being ordered.