Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

Easy order Easy order, nice price (check the daily discount codes), quick shipping that arrived on time. Only reason I left that one star off is because I didn’t receive the email the site said you get when your book has shipped. I had to keep checking back to make sure it actually shipped out.

slow shipping I ordered my book on 1/5/24 and paid for expedited shipping and it didn’t ship until 1/11/24 and then it didn’t arrive until 1/17/24. To me there is nothing expedited about that.

1) Buyers need to know if the book they… 1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.

Watch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.