Melissa Halloran
GBBooks were received within five days of… Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with the purchase and will definitely order from this vendor again. I know there have been some negative reviews, but my experience could not have been better. It probably depends on the book(s) being ordered.
Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.
Taylor Broussard
GBORDER CANCELLED RANDOMLY ORDER CANCELLED RANDOMLY. They put the blame on me saying I misspelled my address (but ironically because this was my first order from this site, I had screenshots, & literally nothing was misspelled). My money was refunded THE DAY before it was supposed to arrive, on Christmas, wow. Chat service said simply replace the order, and surprise surprise, guess which book is suddenly OUT OF STOCK with no contact from the distributor. After chat services ended, I googled reviews on BiggerBooks.com and found out BiggerBooks had this problem frequently from a handful of other reviewers. Seems like they don’t want to admit their faults of miscounting their stock or simply try to use this tactic to draw in innocent customers, and instead of admitting their fault they’ll throw it back on you and say you were the person at fault. DO NOT SHOP WITH BIGGER BOOKS!
Nicolette
GBslow shipping I ordered my book on 1/5/24 and paid for expedited shipping and it didn’t ship until 1/11/24 and then it didn’t arrive until 1/17/24. To me there is nothing expedited about that.
Dennis Diven
GBTried to buy a text book Tried to buy a text book. The semester started and a week after ordering, got an email stating they apologize that even though the book was listed as available, they currently have no idea when it will be delivered. I canceled my order and wen to a different vendor.