My book arrived in excellent condition… My book arrived in excellent condition protected by a heavy-duty cardboard envelope. The book itself was wrapped in cellophane and had instructions not to break open the cellophane. I had ordered the unbound copy since my budget didn't allow me to buy the actual book and had I broken the cellophane by bending the book all of the pages would have come out of order. The book came with two pre-punched holes to allow you to put it into a binder or fasten it to keep all the pages from slipping out. Very satisfied and will be using them in the future for other classes requiring books to be used.

This is the 2nd time that I have… This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.

Ease of use versus control... The ease of ordering a digital copy is excellent, but I sadly clicked the wrong version and cannot cancel the incorrect one, even though, it was not delivered as of yet. I would hope that I could cancel before delivered. Also - I realize that I clicked the wrong after the fact. #2961309

Ridiculous I ordered my daughter’s textbook here and paid for expedited shipping. The book never arrived. After numerous emails sent with no response, I finally received a reply that the book is back ordered and won’t be delivered until December. She is still without the book now because she has to wait for it to be delivered from another company. Meanwhile her class goes on. Ridiculous. Will never use this site again.

Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.