V. Romey
GBThe book finally arrived today… The book finally arrived today 10/10/2023, after I paid for expedited shipping (1-5 days) on 9/27/2023. I never received any tracking information to know the status. I'm glad it arrived. Just wish it would have within the time frame I paid extra for.
Darrin
GBI’ve yet to receive my order I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.
Lisa
GBThis is the 2nd time that I have… This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.
customer
GBdid not get ordered 12 books only to get an email 3 days later that they could not find any suppliers. You should on advertise and accept orders for books you have in stock.
Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.