Lisa
GBThis is the 2nd time that I have… This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.
John Palopoli
GB1) Buyers need to know if the book they… 1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.
Melissa Halloran
GBBooks were received within five days of… Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with the purchase and will definitely order from this vendor again. I know there have been some negative reviews, but my experience could not have been better. It probably depends on the book(s) being ordered.
Julie Hodge
GBRidiculous I ordered my daughter’s textbook here and paid for expedited shipping. The book never arrived. After numerous emails sent with no response, I finally received a reply that the book is back ordered and won’t be delivered until December. She is still without the book now because she has to wait for it to be delivered from another company. Meanwhile her class goes on. Ridiculous. Will never use this site again.
Bill
GBCancelled order without giving me notice I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.