Charla Hayes
GBNo book found I appreciated that the book I ordered was no longer available your company promptly emailed me about the issue and reimbursed money back to my card.
Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.
Taylor Broussard
GBORDER CANCELLED RANDOMLY ORDER CANCELLED RANDOMLY. They put the blame on me saying I misspelled my address (but ironically because this was my first order from this site, I had screenshots, & literally nothing was misspelled). My money was refunded THE DAY before it was supposed to arrive, on Christmas, wow. Chat service said simply replace the order, and surprise surprise, guess which book is suddenly OUT OF STOCK with no contact from the distributor. After chat services ended, I googled reviews on BiggerBooks.com and found out BiggerBooks had this problem frequently from a handful of other reviewers. Seems like they don’t want to admit their faults of miscounting their stock or simply try to use this tactic to draw in innocent customers, and instead of admitting their fault they’ll throw it back on you and say you were the person at fault. DO NOT SHOP WITH BIGGER BOOKS!
Darrin
GBI’ve yet to receive my order I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.
Dennis Diven
GBTried to buy a text book Tried to buy a text book. The semester started and a week after ordering, got an email stating they apologize that even though the book was listed as available, they currently have no idea when it will be delivered. I canceled my order and wen to a different vendor.