Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

Tracking Issues The book arrived, but I got it on the 10th when I paid for overnight shipping and it should have arrived the 9th. I never received a tracking number, so the process was quite mysterious and nerve-wracking because I desperately needed the book ASAP. But I did receive it.

The book finally arrived today… The book finally arrived today 10/10/2023, after I paid for expedited shipping (1-5 days) on 9/27/2023. I never received any tracking information to know the status. I'm glad it arrived. Just wish it would have within the time frame I paid extra for.

Easy order Easy order, nice price (check the daily discount codes), quick shipping that arrived on time. Only reason I left that one star off is because I didn’t receive the email the site said you get when your book has shipped. I had to keep checking back to make sure it actually shipped out.

Cancelled order without giving me notice I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.