1) Buyers need to know if the book they… 1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.

Ridiculous I ordered my daughter’s textbook here and paid for expedited shipping. The book never arrived. After numerous emails sent with no response, I finally received a reply that the book is back ordered and won’t be delivered until December. She is still without the book now because she has to wait for it to be delivered from another company. Meanwhile her class goes on. Ridiculous. Will never use this site again.

My book arrived in excellent condition… My book arrived in excellent condition protected by a heavy-duty cardboard envelope. The book itself was wrapped in cellophane and had instructions not to break open the cellophane. I had ordered the unbound copy since my budget didn't allow me to buy the actual book and had I broken the cellophane by bending the book all of the pages would have come out of order. The book came with two pre-punched holes to allow you to put it into a binder or fasten it to keep all the pages from slipping out. Very satisfied and will be using them in the future for other classes requiring books to be used.

ORDER CANCELLED RANDOMLY ORDER CANCELLED RANDOMLY. They put the blame on me saying I misspelled my address (but ironically because this was my first order from this site, I had screenshots, & literally nothing was misspelled). My money was refunded THE DAY before it was supposed to arrive, on Christmas, wow. Chat service said simply replace the order, and surprise surprise, guess which book is suddenly OUT OF STOCK with no contact from the distributor. After chat services ended, I googled reviews on BiggerBooks.com and found out BiggerBooks had this problem frequently from a handful of other reviewers. Seems like they don’t want to admit their faults of miscounting their stock or simply try to use this tactic to draw in innocent customers, and instead of admitting their fault they’ll throw it back on you and say you were the person at fault. DO NOT SHOP WITH BIGGER BOOKS!

I just received my book and thrilled! I just received my book and thrilled that it arrived in new condition! Your price was the best too! I also appreciated your email requesting to contact you if wasn't delivered within 24-48 hours. The Shop app was also very efficient with tracking my order. I know I will use this site again in the future. Thanks!!