Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.
LGrandmont
GBI just received my book and thrilled! I just received my book and thrilled that it arrived in new condition! Your price was the best too! I also appreciated your email requesting to contact you if wasn't delivered within 24-48 hours. The Shop app was also very efficient with tracking my order. I know I will use this site again in the future. Thanks!!
customer
GBdid not get ordered 12 books only to get an email 3 days later that they could not find any suppliers. You should on advertise and accept orders for books you have in stock.
Tom Carr
GBI have received neither my order nor an… I have received neither my order nor an explanation for its delay. According to my account page at Bigger Books' web page, my credit card has already been processed.
Bill
GBCancelled order without giving me notice I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.