Ridiculous I ordered my daughter’s textbook here and paid for expedited shipping. The book never arrived. After numerous emails sent with no response, I finally received a reply that the book is back ordered and won’t be delivered until December. She is still without the book now because she has to wait for it to be delivered from another company. Meanwhile her class goes on. Ridiculous. Will never use this site again.

Watch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.

No book found I appreciated that the book I ordered was no longer available your company promptly emailed me about the issue and reimbursed money back to my card.

Accepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.

I have received neither my order nor an… I have received neither my order nor an explanation for its delay. According to my account page at Bigger Books' web page, my credit card has already been processed.