Allen Briggs
GBEase of use versus control... The ease of ordering a digital copy is excellent, but I sadly clicked the wrong version and cannot cancel the incorrect one, even though, it was not delivered as of yet. I would hope that I could cancel before delivered. Also - I realize that I clicked the wrong after the fact. #2961309
Dennis Diven
GBTried to buy a text book Tried to buy a text book. The semester started and a week after ordering, got an email stating they apologize that even though the book was listed as available, they currently have no idea when it will be delivered. I canceled my order and wen to a different vendor.
Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.
Darrin
GBI’ve yet to receive my order I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.
V. Romey
GBThe book finally arrived today… The book finally arrived today 10/10/2023, after I paid for expedited shipping (1-5 days) on 9/27/2023. I never received any tracking information to know the status. I'm glad it arrived. Just wish it would have within the time frame I paid extra for.