Youknow Whoiam
GBPoor customer service, slow shipping, backorders Good prices, but slow shipping, poor customer service, and your backordered item (which a lot are on campsaver...) will hold up your entire order for months only for them to tell you (once you've complained it hasn't been shipped AND you haven't even heard a word about it) it's no longer available and the other things will finally be shipped.. stick with rei, backcountry, enwild and the other good outdoorsy stores. Campsaver sucks.
Marlee
GBI ordered a sterling climbing rope from… I ordered a sterling climbing rope from them (50% off retail price!) and received the shipment three days later. The rope isn’t even old and near end of shelf life - manufactured only 3 months ago. I almost didn’t buy it because of the negative reviews on here, but a friend assured me it’s a legit site so I bought the rope. Great deal, fast shipping - they are way legit 😃
Yan Zhang
GBI wish I could give them 0 star I wish I could give them 0 star, which is all they deserve. Submitted an order by mistake, then tried everything possible to cancel that order, only to no avail: called them multiple times but nobody answered; wrote them multiple emails and only to be notified, in two days, that my package had been shipped out and there was nothing they could do about it. Such company should not exist, period!
George Norman
IEOrdered 2 x batteries Ordered 2 x batteries, Payment was taken from San Marino which rang alarm bells, Product was shipped from China. , Low Value, Description on the invoice was Ornament, I refused the import, Credit Card company now investigating. Stay away.
Ryan. Wheats
GBTrash Company Trash Company, avoid like the plague. Ordered a bike box with express shipping (~$290 + $60 shipping), 8 working days later and they are still "processing" the order. If you can't fulfill customer orders, don't accept payment for so many...there are plenty of competitors out there who will do a much better job & happily take the business you are clearly unable to handle.