Ryan. Wheats
GBTrash Company Trash Company, avoid like the plague. Ordered a bike box with express shipping (~$290 + $60 shipping), 8 working days later and they are still "processing" the order. If you can't fulfill customer orders, don't accept payment for so many...there are plenty of competitors out there who will do a much better job & happily take the business you are clearly unable to handle.
Frank Steeves
USThis was not a good experience This was not a good experience. I made a large several item order. No acknowledgement. Three weeks later, I received one item that was marked irregular. When I eventually got a hold of customer service, which was in and of itself a challenge, they said they would precess a return, but I have heard nothing. Camp savers is not a legit site. Beware.
Youknow Whoiam
USPoor customer service, slow shipping, backorders Good prices, but slow shipping, poor customer service, and your backordered item (which a lot are on campsaver...) will hold up your entire order for months only for them to tell you (once you've complained it hasn't been shipped AND you haven't even heard a word about it) it's no longer available and the other things will finally be shipped.. stick with rei, backcountry, enwild and the other good outdoorsy stores. Campsaver sucks.
Kathy Bryson
USI’m a happy “CampSaver” I’ve been an REI member for decades. Not to minimize the force that is REI, but, as I recently am rebuilding my backpacking equipment after decades of child and now grandchild-rearing, I have searched for competitive deals across the web. CampSaver has universally been helpful in recommendations via phone and email (I’m rural) and I’m satisfied with my purchases. I think they’re amused by the grandmother desiring to return to the mountains (okay, with my knees, the hills). Dreams keep us alive.
Kate
USCancelled order after 1mo of waiting.. Bought a pair of boots that they said were in stock because other vendors were sold out of my size. After they credited my card, they sent me an email saying it was not in stock and wouldn't ship for 16-30 days. After waiting 30 days, they sent me an email saying they cancelled my order all together because of stocking issues. Absolutely horrific way to run an online retail store and in would not trust them with another purchase.