I’m a happy “CampSaver” I’ve been an REI member for decades. Not to minimize the force that is REI, but, as I recently am rebuilding my backpacking equipment after decades of child and now grandchild-rearing, I have searched for competitive deals across the web. CampSaver has universally been helpful in recommendations via phone and email (I’m rural) and I’m satisfied with my purchases. I think they’re amused by the grandmother desiring to return to the mountains (okay, with my knees, the hills). Dreams keep us alive.

I wish I could give them 0 star I wish I could give them 0 star, which is all they deserve. Submitted an order by mistake, then tried everything possible to cancel that order, only to no avail: called them multiple times but nobody answered; wrote them multiple emails and only to be notified, in two days, that my package had been shipped out and there was nothing they could do about it. Such company should not exist, period!

A positive review of Campsaver I purchased an Alps Blaze -20 sleeping bag from Campsaver. Then I read all these horrible reviews. My purchase wasn't confirmed. I thought I had been scammed. I called their store to try to see if they were real. Jake took my call. Apologized. Acknowledged that their online side often got overwhelmed. He was patient, promised to look into my order and respond. Not an hour later, my package was delivered. Campsaver was 10% less than the lowest price I could find online. And they were the first to deliver. It is difficult to find outdoor stores that offer such sharp pricing on high level performance gear. Campsaver does. It is tough these days to find customer service like I experienced with Jake. The prices drew me in. The quick delivery and customer service like I experienced with Jake have turned me into a customer.

I’ve NEVER had a significant problem… I’ve NEVER had a significant problem with any order from Campsaver.com and I’ve bought a ton of backpacking gear from them. I’ve also done returns to them without issue. I recently got an awesome Rab down jacket from Campsaver for 40% off list price. That was 20% more off than ANY other competitor.

Great company. Great customer service. I do not understand the bad reviews for this company. I got an amazing $50 off on 2 separate purchases ( total $100 ) because of their anniversary coupon. First item arrived very fast, a beautiful backpack. When I called with questions regarding shipping I was given accurate info. So pleased, I just ordered a second one. Thank you CampSaver!!