Airsplat

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2.85
Based on 20 Reviews

5

25.00%

4

15.00%

3

10.00%

2

20.00%

1

30.00%
About Airsplat

AirSplat Airsoft Guns Warehouse Nation's Largest Airsoft Gun Retailer - Full line of all types of airsoft guns and accessories

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Mary Ellen
GB

Difficult to communicate with. Order placed Jan 3 paying for expedited shipping. Credit card charged that day. Order listed as "processing" for over 7 days. Repeated attempts to reach customers service met dead line. Calls answered by message then transferred to line with no answer. Only received action after I contacted Amazon requesting status of order.

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Brady Schoepp
GB

Complete lack of communication Second time I've ordered something and it was out of stock. Both times i recieved no notice of the item being out of stock and had to call tonfind out why i had recieved no email on shipping confirmation or order status. Poor business conduct and communication.

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PewPewKraken
GB

If i'm being honest... If i'm being honest, Airsplat is historically not a very transparent retailer. It's hard to get tracking info without calling several times, they ship partial orders without notifying you of missing items you were able to successfully put in your cart, etc. Not a great business model for longevity. Customer service is either really professional and helpful or just totally useless, no degree in between. I typically only order here when there is a ridiculous sale happening (like Thunder B Player packs for $7.50...) Shipping is also crazy expensive but I think that's becoming true across all retailers. My advice, if they have something no one else has, awesome. If not, shop around for quality of service and ease of customer support.

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WL
GB

Service with outside customer. Recently I ordered few items as parts or second hand. There was a delay I called to see if the order was being processed. They answered my questions, provided best assistance to resolving my needs, and finally did the impossible by refunding few dollars and sending off my much needed items quickly. Very satisfied customer!

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Scott
GB

fantastic company to work with i've purchased from airsplat several times. their product descriptions match exactly what i've received. shipping and delivery are excellent. they're definitely my first go to when i need to research and purchase airsoft supplies. i highly recommend their site.

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