Excellent experience Excellent experience. I was skeptical at first because the reviews are all over the place but I compared secondspin to other companies and their quotes for buying your merchandise is higher than other companies. They didn’t take long to check over everything so I have nothing but positive things to say

I just started using this company about… I just started using this company about 8 months ago to purchase CDs that I wanted to own after listening to apple music streaming services, especially jazz and other hard to find items. I enjoy having the artifact, the better quality sound and the liner notes. I have bought around 50 or so CDs. Only 2 discs have had issues and one time the wrong CD was in the correct package. Each of these times, the company responded within 24 hours and resolved the situation quickly and to my satisfaction. They have done an excellent job. Keep in mind you are buying a used product and the pricing and product that you receive reflects that - there is always risk involved. I see a lot of negative reviews on the selling side which I cannot comment on as I have not sold anything to them. My experience has been nothing but positive. I think they are doing a great job and they have one of the best websites of ANY used cd outlet around.

Purchased 35 different albums all used great condition Purchased 35 different albums all used and was able to add a promo code to get buy 2 get one for $1. Paid $3.99 for shipping (media mail) all the cds were shipped in 1 day and arrived in 8 days. All the albums but 1 had practically new discs. The case was banged up on 3 out of 35! Which isn’t a big deal. I definitely will purchase more from them. I have never sold cds to them so I can’t review based on the selling side. However Unless the album is rare I wouldn’t sell a cd outside of amazon or eBay.

Overpriced garbage Found a few out of print cds I was looking for on their website for a reasonable price, ordered them and what I received was unnaceptable. Discs were heavily scratched, some didn't play. Some of them were just garbage, the cases and overall condition of the items was abysmal and to make matters worse, I was charged around $10 per CD. Which would be acceptable if the items were in good condition but they weren't. Save your money, shop somewhere else.

Excellent service Have been purchasing cd's, dvd's, blu-rays and games from Second Spin for over 5 years now. Ordering, check out and payment are easy. On-time delivery. On the rare (and it has been rare) occasion where something has not been 100% on an item, customer service has been exceptional, max response time 24 hours and usually quicker, and it has been made right for me, no fuss, no complicated processes. Love these guys. Highly recommend. * To avoid extra cost (taxes and duty into Canada), I often make an order a few weeks before a trip to the States and have the delivery made to the friend, hotel or business I will be visiting.