Paul Beichert
GBI just started using this company about… I just started using this company about 8 months ago to purchase CDs that I wanted to own after listening to apple music streaming services, especially jazz and other hard to find items. I enjoy having the artifact, the better quality sound and the liner notes. I have bought around 50 or so CDs. Only 2 discs have had issues and one time the wrong CD was in the correct package. Each of these times, the company responded within 24 hours and resolved the situation quickly and to my satisfaction. They have done an excellent job. Keep in mind you are buying a used product and the pricing and product that you receive reflects that - there is always risk involved. I see a lot of negative reviews on the selling side which I cannot comment on as I have not sold anything to them. My experience has been nothing but positive. I think they are doing a great job and they have one of the best websites of ANY used cd outlet around.
Paul
CAExcellent service Have been purchasing cd's, dvd's, blu-rays and games from Second Spin for over 5 years now. Ordering, check out and payment are easy. On-time delivery. On the rare (and it has been rare) occasion where something has not been 100% on an item, customer service has been exceptional, max response time 24 hours and usually quicker, and it has been made right for me, no fuss, no complicated processes. Love these guys. Highly recommend. * To avoid extra cost (taxes and duty into Canada), I often make an order a few weeks before a trip to the States and have the delivery made to the friend, hotel or business I will be visiting.
Catherine Nyman
GBdont Deal with this company Wished I had looked at all the one star reviews before I ordered a DVD from this company... lesson learned I will from now on ... I ordered a DVD it arrived crushed on the top corners ... I emailed the company with pictures of the damage , no response , thankfully I purchased through PayPal so a case is pending, the company has 7 days to respond to PayPal if they don’t I get a refund from PayPal ... this company should be shut down !!!
Angela Michelle Carrier
GBThese people pay crap for DVDs...their… These people pay crap for DVDs...their customer service doesnt respond well to questions...i ended up contacting them at least 8 times cause i couldnt get a straight answer...Their shipping reimbursement criteria is asinine to meet...so pretty much i was going to sell roughly 200 dvds and was gonna get 0 reimbursement for shipping which was gonna cost me at least 20 to 25 bucks for all my orders....and for the dvds themselves i think it came to about 45 bucks and it took me roughly 19 hours to do everything the correct way.... WASTE of my TIME and EFFORT These people rob you of whatever youre selling!!!!
Loren Burrell
GBWorked great for me! I don't know why folks are giving Second Spin such bad reviews. I just completed selling several of my 4k and bluray movies to them and it all went very smoothly. I got the shipping refunded that was expected within the limits they said and then got all but $8 of the amount they said I'd probably get back. I got the check quickly and everything was very easy. I'll likely use them again to get rid of more discs very soon.