Thomas Richter
GBReturn Shipping is On You!! Don't use Scuba.com if you are buying anything you wear. They don't do free returns on anything unless it's a factory default. Sizing being off is NOT considered a factory default!!! If it's labeled a 10 and it fits like an 11, too bad so sad. There response: "It's Company Policy"
William Burr
GBsecond time that it took months to fix… second time that it took months to fix something. This time 2 tanks for hydros and 1 transmitter pod for battery replacement. 3 1/2 months later and no contacts or completion.. horrible customer service.
Dave McCarthy
GBscuba.com absolutely sucks absolutely sucks - i ordered a pole spear 2 weeks before a guys fish hunting trip and they shipped me a used bent spear, nice, right. then the returns reps lied and lied and lied about when the replacement would come. never came before my trip. yay. NEVER use scuba.com. NEVER!!!!!!!!!!!!!
David sturm
GBAvoid Scuba.com at all costs! I ordered a dive computer from Scuba.com. After two weeks, I inquired about my order. I was told that UPS tried to deliver my package, but it was not accepted by me. UPS would have left a note at my home, as they have done many times. Although they gave me a tracking number, i think the whole thing was a scam. I asked to have the item re-sent, but kept getting excuses. Now I am having trouble getting my credit card refunded. DO NOT buy from this company under any circumstance!
Mike
GBNot a dependable company First, every order that is placed had some items that were on back order, some for month. No mentioning any back order on the website during the purchase process. Second, ordered an open box computer and it came defected. On the first attempt to start it - an error code for which tech support advised to return the item to whoever sold it. No one bothered to check whether the item was in working condition before shipping. Called scuba.com and instead of apology got a bunch of arrogant cr..p from the rep. I've planned to put a few thousands $$ order with them, too bad, it's gone with a different company.