GREAT people to work with!!! In the past several weeks I've purchased two dive computers from Scuba.com. The first time I worked with Bob and this last purchase I worked with Arthur. What consistently knowledgeable people these are! They didn't beat me up to talk me into what I didn't want. They helped match me to what I needed. Oh yes, Scuba.com's prices smoked the competition.

second time that it took months to fix… second time that it took months to fix something. This time 2 tanks for hydros and 1 transmitter pod for battery replacement. 3 1/2 months later and no contacts or completion.. horrible customer service.

Avoid Scuba.com at all costs! I ordered a dive computer from Scuba.com. After two weeks, I inquired about my order. I was told that UPS tried to deliver my package, but it was not accepted by me. UPS would have left a note at my home, as they have done many times. Although they gave me a tracking number, i think the whole thing was a scam. I asked to have the item re-sent, but kept getting excuses. Now I am having trouble getting my credit card refunded. DO NOT buy from this company under any circumstance!

A Degenerate Operation I placed a small order (only four items) last Wednesday morning. The goods didn't go out on Thursday. They didn't go out on Friday. The weekend came and went with no change to the order status. Then I find out that Monday was no different. It does NOT take 4 working days to box merchandise for shipping. This company is quick and efficient to process PAYMENTS, but they are entirely inept when it comes to delivering service. And don't even get me started on their email communication. I intend to report this to Amazon, which scuba.com relies on for payment processing.

Made returns easy This company is amazing. Purchased a lot of gear that we ended up not using. They made the return process so very easy. No hassle. Will definitely continue to shop online with them. Have no idea as to why this populates as 'not happy'. Am quite happy