Made returns easy This company is amazing. Purchased a lot of gear that we ended up not using. They made the return process so very easy. No hassle. Will definitely continue to shop online with them. Have no idea as to why this populates as 'not happy'. Am quite happy

Return Shipping is On You!! Don't use Scuba.com if you are buying anything you wear. They don't do free returns on anything unless it's a factory default. Sizing being off is NOT considered a factory default!!! If it's labeled a 10 and it fits like an 11, too bad so sad. There response: "It's Company Policy"

scuba.com absolutely sucks absolutely sucks - i ordered a pole spear 2 weeks before a guys fish hunting trip and they shipped me a used bent spear, nice, right. then the returns reps lied and lied and lied about when the replacement would come. never came before my trip. yay. NEVER use scuba.com. NEVER!!!!!!!!!!!!!

good but slow order processing sucks but all is well when it arrives

Not a dependable company First, every order that is placed had some items that were on back order, some for month. No mentioning any back order on the website during the purchase process. Second, ordered an open box computer and it came defected. On the first attempt to start it - an error code for which tech support advised to return the item to whoever sold it. No one bothered to check whether the item was in working condition before shipping. Called scuba.com and instead of apology got a bunch of arrogant cr..p from the rep. I've planned to put a few thousands $$ order with them, too bad, it's gone with a different company.