ALL Experiences Have Been Positive (+++++) I have purchased from this business (SCUBA.COM) several times. In each case, I feel my efforts to buy - I'm not an expert - have been aided by sound technical guidance from and the "opinions" of the "instructor" with whom I was dealing. My most recent contact concerned a mask with missing parts; I called to ask about replacement parts. After viewing photos I sent of a mask strap assembly, Arthur, (my SCUBA.COM instructor) offered a new mask with expedited shipping to my vacation destination. I was able to add a back-up strap for a set of fins without incurring a shipping fee. I feel my experiences over several years demonstrate that SCUBA.COM offers sound support (without sales pressure), very good prices, prompt delivery, good communication (including identification of backordered items), and a willingness to stand behind the products they sell. I would recommend them (SCUBA.COM) to anyone.

Avoid this company at all cost Avoid this company at all cost, recently bought a garmin descent mk2i with them and as soon as I received the box I notice that it was open, not the box for the package but the box of the watch itself, when I open the box I notice the the package didn’t look like the original package and it was missing parts that comes included with the watch, like the extension band for the wetsuit, after watching this I was going to tell them to send me a new one but I don’t trust the, this is a 1499.00 dollars watch to take the risk to buy with this shady company.. I will buy it somewhere else and never use them again!! Hopefully they will return my money or I will dispute with my credit card

customer service(bob)contacted me and they are trying to sort out the problem customer service(bob)contacted me and they are trying to sort out the problem i am changing my review

GREAT people to work with!!! In the past several weeks I've purchased two dive computers from Scuba.com. The first time I worked with Bob and this last purchase I worked with Arthur. What consistently knowledgeable people these are! They didn't beat me up to talk me into what I didn't want. They helped match me to what I needed. Oh yes, Scuba.com's prices smoked the competition.

Avoid Scuba.com at all costs! I ordered a dive computer from Scuba.com. After two weeks, I inquired about my order. I was told that UPS tried to deliver my package, but it was not accepted by me. UPS would have left a note at my home, as they have done many times. Although they gave me a tracking number, i think the whole thing was a scam. I asked to have the item re-sent, but kept getting excuses. Now I am having trouble getting my credit card refunded. DO NOT buy from this company under any circumstance!