Terrible customer service ordered two… Terrible customer service ordered two 80lb tanks 2 months ago only one arrived. Immediately contacted UPS and Scuba to make claim. Have gotten nothing but a run around since, keep asking for pictures of a non-existent item that we never received! Tried disputing the order through the Credit Card company, unfortunately it is also handled by the same company so got the same run around! Would never recommend this company worst experience ever!

second time that it took months to fix… second time that it took months to fix something. This time 2 tanks for hydros and 1 transmitter pod for battery replacement. 3 1/2 months later and no contacts or completion.. horrible customer service.

ALL Experiences Have Been Positive (+++++) I have purchased from this business (SCUBA.COM) several times. In each case, I feel my efforts to buy - I'm not an expert - have been aided by sound technical guidance from and the "opinions" of the "instructor" with whom I was dealing. My most recent contact concerned a mask with missing parts; I called to ask about replacement parts. After viewing photos I sent of a mask strap assembly, Arthur, (my SCUBA.COM instructor) offered a new mask with expedited shipping to my vacation destination. I was able to add a back-up strap for a set of fins without incurring a shipping fee. I feel my experiences over several years demonstrate that SCUBA.COM offers sound support (without sales pressure), very good prices, prompt delivery, good communication (including identification of backordered items), and a willingness to stand behind the products they sell. I would recommend them (SCUBA.COM) to anyone.

GREAT people to work with!!! In the past several weeks I've purchased two dive computers from Scuba.com. The first time I worked with Bob and this last purchase I worked with Arthur. What consistently knowledgeable people these are! They didn't beat me up to talk me into what I didn't want. They helped match me to what I needed. Oh yes, Scuba.com's prices smoked the competition.

Ok I've read a few negative issues but … Ok I've read a few negative issues but as of April 2017 I can't say enough good about these guys I ordered a few things for a scuba class I'm taking and two items were back ordered these guys not only upgraded the missing items but then two day Express it to me awesome