Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

Hobby Zone is an amazing RC aircraft dealer Hobby Zone is an amazing RC aircraft retailer, and they offer great Arrows RC products at a fair price. I ordered an 1100mm F8-f Bearcat from them and it was flawless, arrived in what seemed like 9 minutes, and was straight as an arrow coming out of the box. I will be buying more planes from them again - and they have a bunch more selection than just the Arrows RC lineup.

Paid for item Paid for item, one month later after an enquiry received email explaining item out of stock, refund offered, another 2 weeks still no refund, never again - Order #38791001

Customer service not helpful...no… Customer service not helpful...no response from company when letter was written....1 & 1/2 hour on hold to speak with customer svc

Nice planes and controllers Nice planes and controllers. I bought them to use SAFE mode and can’t get it to work in switchable mode and could not get the information from them to make it work. Hence as a beginner I had the plane crash on the first flight and destroyed the very nice plane.