Hobby Zone Customer Service I ordered an Arrow Prodigy on line from Hobby Zone. I been buying rc planes for 20 years. 10 this year. After placing order with Hobby Zone on line and reviewing my credit card statement, which I do daily, I noticed I was billed for (3) planes. I immediately tried to call Hobby Zone, which is useless. I then sent an email to Hobby Zone to see why I would order 3 of the same planes. Haven’t heard or received any info from hobby zone. Love products but will not deal with Hobby Zone again. Will go to competitor. Going to bank to discuss my options against hobby zone including possible fraud or mistake on my part. Ridiculous not being able to contact Hobby zone. I advise people to use other companies for rc planes & parts or realize you will receive no customer service. Company has become to big.

Paid for item Paid for item, one month later after an enquiry received email explaining item out of stock, refund offered, another 2 weeks still no refund, never again - Order #38791001

not really happy that my new… not really happy that my new transmitter did not come with a charger that suited a new zealand style power outlet.

Was sent wrong product Was sent wrong product, their mistake, returned it in unopened package and purchased right one. Tried 4 times to get credit and was told each time that they would call me back but never did.

Plane looks pretty good but packaging &… Plane looks pretty good but packaging & instructions really suck. Should not have to figure out which screw is which & where it goes in the plane.