ALWAYS EXCEEDS EXPECTATIONS HAVE ORDERED SEVERAL ITEMS FROM AND YOU AND PLAN TO ORDER MORE IN THE FUTURE. I REALLY LIKE KNOWING THE STATUS OF MY ORDERS EASILY. UNLIKE SOME OF THE COMPETITION, I GOT INSTANT CONFIRMATION, BUT I SAW QUICKLY, WITHIN 24 HOURS THAT MY ITEM HAD BEEN PULLED AND SHIPPED. AWESOME TO SEE INSTEAD OF "IN PROCESSING FOR DAYS". WHEN I SEE PAYPAL PAYMENT NOTIFICATION, IT SEEMS I SIMULTANEOUSLY SEE STATUS MOVED TO SHIP. I OFTEN RECEIVE THE ITEM FASTER THAN THE ORDER TRACKING SYSTEM TELLS ME THAT IT'S OUT FOR DELIVERY. THANKS FOR THE QUICK AND ACCURATE BUYING EXPERIENCE ! YEP 5 STARS !!!

Eric Eric, store, manager, provides superb customer service. In addition, he has vast knowledge regarding RC aircraft. Eric's advice has been critical to my enjoyment of flying. Thank you so much, Eric! David A. Adams Estes Park, CO

Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

not really happy that my new… not really happy that my new transmitter did not come with a charger that suited a new zealand style power outlet.

Plane came damaged Plane came damaged. There answer was “Damage not uncommon for foam planes” What????? I will deal with Tower in the future. They care about their customers.