Not happy so far with this company Not happy so far with this company, haven't received my order, and they won't answer the phone. Terrible customer service. Very dissatisfied!

Ordered an item late Wednesday night Ordered an item late Wednesday night. Thursday evening around 7 can't find any information on my account about my purchase history or even that I ordered the item. No confirmation email nothing. Yet I call the bank and the payments pending to go through no issues on Banks end. Hopefully this gets cleared up so I don't wait a month for my items!!! Corona or not my order shouldn't even be pending in my bank account until you send a confirmation or even show on your site on my account my order lmfao!!

Horrible customer service Horrible customer service. I spent $570 on a rc car charger and battery. However the charger is defective and as I emailed Rcplanet (could not reach anyone on the phone) I was advised to call the warranty company) I never even used the charger and I have to pay to ship to The factory. As I email Rcplanet again to ask about the 14 bucks that I had to pay I was then offered a shipping label . I also just spent another $140 after the $570 . If I knew they treated there customers like this I would never have done so. Shame on me for not buying local.

Sold out of stock/ discontinued item I bought an Eflight F4 on sale for $150 off retail of $469 ($100 less than normal price) and received a confirmation invoice on Dec 2nd. My credit card was charged at that time. I then received an email notice on Dec 3rd stating that it had been back ordered. I called Customer support and was told that they had found one in another warehouse and that it would be shipped as soon as they received it. On Dec 6th I called to check the status and was told that it was sold out and not available.

AMAZING... Great customer service and fast delivery. The only place to buy upgrades and hard to find parts and the parts were excellent with easy availablility and the pricings are supported by knowledgeable and helpful staff.Fast shipping and all the right parts.AMAZING...