I ordered off line and shipping was … I ordered off line and shipping was fast, but every time I try to add multiple items in car it throws an error message and I have to log off the page and back on to research and add more items before checkout. This is very frustrating to do. But once I get them all added no problems at checkout, thanks.

Refund received RC Planet did send a refund for parts not in stock. It is better when a company does not charge your credit card until parts have shipped, but I appreciate the refund.

Horrible customer service Horrible customer service. I spent $570 on a rc car charger and battery. However the charger is defective and as I emailed Rcplanet (could not reach anyone on the phone) I was advised to call the warranty company) I never even used the charger and I have to pay to ship to The factory. As I email Rcplanet again to ask about the 14 bucks that I had to pay I was then offered a shipping label . I also just spent another $140 after the $570 . If I knew they treated there customers like this I would never have done so. Shame on me for not buying local.

love the site,easy to use love the site,easy to use. great selection of quality products.i will never pay for 4-day shipping again due to an issue with the service however. overall though it exceeded my expectations.

Horrible experience! Bought a RC Car, turned on worked for about 3 minutes and stopped working. Contact customer support, very difficult to get a hold of. Clearly defective. RC would not accept return as the product was opened. Selling defective products and RC Planet is not standing behind products being sold.