They should stand behind the products they sell They are nothing but the middle man, and if you have an issue with something you bought, they will just pass the buck to someone else. They should stand behind the products they sell. yes it does say inside the package to return to manufacturer if their is an issue, but you arent given that information until you open up a P.O.S., then the manufacturer wants you to jump through hoops. Hows about i send it back where i bought it and you deal with the manufacturer. if they are making junk why are you selling it?

You have other options, RC Planet is not a company you want to deal with Ordered a gas powered RC car for my son. The car came apart ( pull started and rod that goes into the engine) and because the car was out of the box they forwarded me to the manufacturer, Redcat. Redcat sent a new pull start handle, rope & spring, but the motor rod it attaches to is still not attached to the old one. I let Redcat and RC Planet know about it, Redcat closed the issue on their system and never responded. I call RC Planet a month later and they refer me back to Redcat who wants me to now send the car to them at my expense so that they can repair it and send it back to me. I've requested a replacement (because who wants a repaired car that has never been started) or a refund, RC Planet will not offer a refund. I forwarded information on Redcat to the Better Business Bureau and they have stated that my issue is now permanently closed. This has been going on since February and we're now heading to the end of April. Neither of these companies (Redcat or RC Planet) deserve your business. Shop local when you can and only believe reviews that describe how these companies handle warranty issues, that's the truth of who you're dealing with, RC Planet and Redcat fall way short of being a trusted provider.

Caused FIRE in my REAL car The beginning of the second week the charger caught my actual truck on fire. Thankfully it did not happen in the middle of the night. I live in a small area and the whole place could have been in flames. The car only comes with a car charger! There are warnings everywhere not to leave battery unattended while charging. I had unplugged the battery and an hour later went outside and the cab of the pickup and the items on the front seat were in flames. TRAXXAS is taking NO responsibility for the faulty charger. Claiming "an outside heat source"... think about it, I live in the mountains in Wyoming, there is no outside heat source. I do not Recommend TRAXXAS ... BUY a DIFFERENT brand. BBB will be reviewing the case.

Great shopping experience Great online shopping experience and fast delivery. Great pricing and very good inventory of items and I like the rewards program nice to give back to the consumer. Overall I would recommend to anyone to shop here for your hobby needs.

love the site,easy to use love the site,easy to use. great selection of quality products.i will never pay for 4-day shipping again due to an issue with the service however. overall though it exceeded my expectations.