£359 bullet mt 3.0 nitro Brought a £359 bullet mt 3.0 nitro Plastic cheap quality parts, clutch issues, asked for support, basically tuff, it’s a hobby sort yourself. New I should of purchased a Hoboa as everyone told me HPI was cheap plastic models that spend more time in repair…….. Never again will I buy there inferior quality products.

I own 2 maverick quantum flux xt’s and… I own 2 maverick quantum flux xt’s and all the time my driveshafts have been snapping and it’s been my only problem.

Replacement Parts Are Never Available. You will never be able to order the low quality parts that these cars are made of because the company has changed ownership 3 TIMES! Parts are back ordered 6+months. The parts are poorly made. So when you do finally get parts after 6 months of waiting, another part will undoubtedly break, and you will be waiting another 6 months for that part. DO NOT BUY HPI!!

Bad Experience With HPI Support Bought 2013 HPI Savage X 4.6 and started it up for idle break-in and the throttle trim on controller was set to full. Before I could kill the engine, the spur gear was ruined. I called HPI concerned what other damage may have occurred as the engine was not yet broken-in but I essentially had started it at full throttle unaware. They wanted me to send it back to them (would take weeks to get it back). I decided instead to replace the spur gear and if the engine showed no signs of damage, would keep it. Everything was replaced and the engine was fine. Put two tanks through idle break-in, two tanks in figure 8 break-in and began my fifth tank to tune the high speed needle. I was getting better performance with each turn on the HSN, but never got the front tires more than 1/2'' off the ground as their tuning video showed full wheelie in similar tuning. Stopped the truck to assess any temps or issues. The temp was 270, but I wasn't even finished tuning. I tried to restart the truck after a cool down and the back plate just spun without engaging the piston. I called HPI and again, they want the truck returned to them so they can repair it. They offered to send a new roto start back plate, but I knew the issue after opening it up- the spring was lodged into the piston and not pushing out the pin that connects to back plate and spins the piston. Therefore, it must be returned per their request. I tried to reason with them that I had YET to even "play" with the truck. I had only 4 1/2 tanks through the engine and I had already wrestled with two issues that were not of my making. I had yet to put ME into any equation that would cause damage to the truck. I followed every suggestion and instruction by the letter, but had yet to enjoy the $500 purchase and now I wouldn't even SEE it for three weeks. They didn't care. Their policy is strict and would not be changed for any reason. I spoke to their manager and he said the same. When I asked Arthur, the manager, why I had to return the product and not just receive a replacement, he said it was a strict policy and that it would not be changed. Once you open it, you have to hope that they made no errors. If they have made any errors, you are out of luck. They essentially have no risk in the sale for their manufacturing errors. They will fix the product and "make it right" as the manager said, but that isn't making it right. That is making a wrong right. What responsibility, then, does the manufacturer really have? What risk is in it for them at all to produce poor products and just fix the ones that come back to them? It makes you wonder what keeps them honest at all. I also sent two emails to the company three days ago regarding issues such as missing DVD and filter oil that is listed as standard items in the Savage X 4.6 RTR product. I haven't heard from them. Nothing. No response. It is a company that takes no responsibility for their product sale, but they say they will repair it while you wait weeks. They say you can send an e-mail and get a response in 1-2 business days, but that was a lie as it has been three days and I haven't heard back from them. They are not held accountable by no one. If you don't like it, they don't seem to care. I will return with any updates in my experience. If they fix the product, I will report what they had done, how well they did, and I will give an honest review. I want to love the company, but I question their policies. I have heard great things about their customer service and their products. It is why I bought from them in the first place. I just thought that people needed to know my experience with them.

I have been loyal HPI Racing 10 years… I have been loyal HPI Racing 10 years now and never had any complaints . When I first started I first started out I bought HPI Savage 1/10 scale Electric with the brushless motor and ECS and was so excited and happy with our product that I had bought two more. Which let me also to purchase more products from the company because your product has integrity it lasts a long time. This message and email is more of a complaint than anything because I am starting to report that after spending $500 on the HPI vorza and doing everything correctly Slide the book that is provided with the RTR vehicle that I have gone through clutches flywheels Spur Gears Motors and worst of all the ECS I am a homeless veteran of Iraqi freedom who has recently On My Feet Again financially enough to put me and my only daughter in a hotel room. I'm also sadly recording that I cannot afford to fix the car that broke 3 days after I have had it and allowed the three cell batteries to charge completely because time-lapses between work any free time the race. I would really appreciate it if you could send me some coupons for an electronic speed control for the HPI VORZA FLUX as well as the dog bones and driveshaft and also a left wheel CV joint but the dog going into. I would love to represent your company and I always spread the word about HPI and yesterday being June 15th 2018 spoke to some gentlemen who we're in the parking lot racing and they were interested buying some leftover Parts I had leftover. Call me back and let me know what you would be able to do for me if anything at all I would like to stay with HPI and sponsored by HPI in the future because I take this very seriously. I only race Electric. My phone number is 732-264-5549 or 732-670-4118. I have purchased the voice directly from Tower Hobbies including my Savage 110 scales. With one exception of purchasing a Traxxas for my older father so he and I can have a Father's son Hobby. Thank you for your time and your daughter until we speak again, sincerely Stephen Francis Murray. My address is 109 Park Avenue Union Beach New Jersey 07735