Stephen Murray
GBI have been loyal HPI Racing 10 years… I have been loyal HPI Racing 10 years now and never had any complaints . When I first started I first started out I bought HPI Savage 1/10 scale Electric with the brushless motor and ECS and was so excited and happy with our product that I had bought two more. Which let me also to purchase more products from the company because your product has integrity it lasts a long time. This message and email is more of a complaint than anything because I am starting to report that after spending $500 on the HPI vorza and doing everything correctly Slide the book that is provided with the RTR vehicle that I have gone through clutches flywheels Spur Gears Motors and worst of all the ECS I am a homeless veteran of Iraqi freedom who has recently On My Feet Again financially enough to put me and my only daughter in a hotel room. I'm also sadly recording that I cannot afford to fix the car that broke 3 days after I have had it and allowed the three cell batteries to charge completely because time-lapses between work any free time the race. I would really appreciate it if you could send me some coupons for an electronic speed control for the HPI VORZA FLUX as well as the dog bones and driveshaft and also a left wheel CV joint but the dog going into. I would love to represent your company and I always spread the word about HPI and yesterday being June 15th 2018 spoke to some gentlemen who we're in the parking lot racing and they were interested buying some leftover Parts I had leftover. Call me back and let me know what you would be able to do for me if anything at all I would like to stay with HPI and sponsored by HPI in the future because I take this very seriously. I only race Electric. My phone number is 732-264-5549 or 732-670-4118. I have purchased the voice directly from Tower Hobbies including my Savage 110 scales. With one exception of purchasing a Traxxas for my older father so he and I can have a Father's son Hobby. Thank you for your time and your daughter until we speak again, sincerely Stephen Francis Murray. My address is 109 Park Avenue Union Beach New Jersey 07735
Willard Stanley
GBI got the savage 25 13 years ago.grate… I got the savage 25 13 years ago.grate truck.so i just got the new X4.6.biggest pice of crap ever.2 gal of fule and iv allready had to replace both diffs.clutches.spurgear.leaky fule tank steering servo.exsust pipe broke.and now it needs a complete bearing kit.had to replace clutchbell bearings allso.biggest pice of crap ever.a waste of over$800 including replacement parts.oh and the starter aystem is junk allso.worked about 10 times then it striped out and i now use a drill for starter.and come on realy i have to hold the bumpers together with f...ing zipties to keep the controlarm pins from coming out.what a joke and wast of money because gess what pepol its broke agen.buy traxxas.
paul preece
GBOutstanding customer service and… Outstanding customer service and warranty. Only took one week to resolve a problem with my bullet flux. No quibble they just replaced everything that could have caused it. The tech team are really easy to talk to. Three days after I posted the parts to them I gave them a call expecting them not to have looked at them yet and the guy took my name and said, one of the parts was faulty but we are sending all new parts. I received brand new parts two days later. Amazing. Thanks for the help and support.
Maurice
AUDon't Buy HPI if you care about any support or warranty, I bought a HPI Sport 3 Drift, wrong parts inside, HPI telling me lies to avoid fixing problem OK, so i bought a HPI sport 3 drift (Brand New Sealed). I went to my friends house to adjust the gear mesh as a pre-caution not to damage vehicle internals. I noticed that my ESC was different to my friends (Bought the same rc i did). I messaged the seller on ebay who said the car had the correct parts and if i didn't want the car to call the distributor, which i did. The distributor was very helpful. He spoke to HPI who said the first batch of cars came with that ESC (SC-15WP which is from older model) and that it should have that in the manual i get with the car. I checked the manual and the ESC is suppose to be a SC-3SWP2 which is the same model that is listed on the HPI website. This will be the last HPI product i will ever buy as there is NO Support at all even when bought new.
Michael Nguyen
AUHpi Racing baja Great product the hpi 5b, 5t, 5sc, 5r and kraken sx5/tskb baja, the best large scale in my honest opinion.