HPI Racing

image
1.90
Based on 20 Reviews

5

15.00%

4

0.00%

3

5.00%

2

20.00%

1

60.00%
About HPI Racing

HPI Racing is one of the world's leading manufacturers of Radio Control (RC or R/C) cars, trucks and monster trucks.

Tags

You need to Login first to submit your review.

image
Kim Rasmussen
DK

this is cool i got a savage x with full alu and a 5,9cc and a savage 3,5cc and a Nitro Rush the old one and a Nitro MT the old one.-

image
TylerRusski
GB

I own 2 maverick quantum flux xt’s and… I own 2 maverick quantum flux xt’s and all the time my driveshafts have been snapping and it’s been my only problem.

image
Steve
GB

Hpi quality isn’t what it use to be I’ve been racing nitro rc for more than 20 years now. I’m on my third savage 1/8 truck. The first two were absolutely rock solid but can’t say the same for my latest purchase. Steering servo was severely underpowered for the tire size and needed to be upgraded to a savox....Add another $80 straight out of the box. Got about 10 hours of run time then the roto start failed. Spoke with an authorized dealer and was told Hpi isn’t the same quality they use to be and they aren’t charging less for their products. Too bad management is going towards cheap parts for greater profits.

image
Junho
GB

Worst car to work on Worst car to work on. Every bolts are overtightened, and round off SUPER easily as if they are made from butter. I was trying to install few upgrades for the RS4 Sport 3 straight out of the box but eventually threw out the chassis before even I drove the car. So I gave another try with the same chassis, spending same amount of money but failed again. Diff case screws rounded off when I was trying to install spools, carbon shock towers did not even fit properly (you have to force it into place), and carbon underbody driveshaft cover is totally out of size. I was getting fed up with the screws rounding off. Out of the box, it looks promising, but if you are trying to upgrade the chassis, spend that money somewhere else. You will not even be able to install them.

image
Thomas R Stinson
GB

Bad Experience With HPI Support Bought 2013 HPI Savage X 4.6 and started it up for idle break-in and the throttle trim on controller was set to full. Before I could kill the engine, the spur gear was ruined. I called HPI concerned what other damage may have occurred as the engine was not yet broken-in but I essentially had started it at full throttle unaware. They wanted me to send it back to them (would take weeks to get it back). I decided instead to replace the spur gear and if the engine showed no signs of damage, would keep it. Everything was replaced and the engine was fine. Put two tanks through idle break-in, two tanks in figure 8 break-in and began my fifth tank to tune the high speed needle. I was getting better performance with each turn on the HSN, but never got the front tires more than 1/2'' off the ground as their tuning video showed full wheelie in similar tuning. Stopped the truck to assess any temps or issues. The temp was 270, but I wasn't even finished tuning. I tried to restart the truck after a cool down and the back plate just spun without engaging the piston. I called HPI and again, they want the truck returned to them so they can repair it. They offered to send a new roto start back plate, but I knew the issue after opening it up- the spring was lodged into the piston and not pushing out the pin that connects to back plate and spins the piston. Therefore, it must be returned per their request. I tried to reason with them that I had YET to even "play" with the truck. I had only 4 1/2 tanks through the engine and I had already wrestled with two issues that were not of my making. I had yet to put ME into any equation that would cause damage to the truck. I followed every suggestion and instruction by the letter, but had yet to enjoy the $500 purchase and now I wouldn't even SEE it for three weeks. They didn't care. Their policy is strict and would not be changed for any reason. I spoke to their manager and he said the same. When I asked Arthur, the manager, why I had to return the product and not just receive a replacement, he said it was a strict policy and that it would not be changed. Once you open it, you have to hope that they made no errors. If they have made any errors, you are out of luck. They essentially have no risk in the sale for their manufacturing errors. They will fix the product and "make it right" as the manager said, but that isn't making it right. That is making a wrong right. What responsibility, then, does the manufacturer really have? What risk is in it for them at all to produce poor products and just fix the ones that come back to them? It makes you wonder what keeps them honest at all. I also sent two emails to the company three days ago regarding issues such as missing DVD and filter oil that is listed as standard items in the Savage X 4.6 RTR product. I haven't heard from them. Nothing. No response. It is a company that takes no responsibility for their product sale, but they say they will repair it while you wait weeks. They say you can send an e-mail and get a response in 1-2 business days, but that was a lie as it has been three days and I haven't heard back from them. They are not held accountable by no one. If you don't like it, they don't seem to care. I will return with any updates in my experience. If they fix the product, I will report what they had done, how well they did, and I will give an honest review. I want to love the company, but I question their policies. I have heard great things about their customer service and their products. It is why I bought from them in the first place. I just thought that people needed to know my experience with them.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow