Customer service is just as bad as there products WARNING! If you buy a hpi vehicle you have to send it to them for over 2 months just to get it back, use it once and it breaks again. They will not give you a new one, even if you only used it once. Mini Recon is JUNK. 2charges and it broke. Sent it to hpi for over 2 months to be FIXED, ( should have been replaced) used it 4 charges and broke again! There customer service will not call you back when they say! They will not replace it even if it's new! Like it your fault they have a crappy product! Do Not Buy A HPI Product!

3 cars all virtually brand-new all… 3 cars all virtually brand-new all broken and not from smashing and bashing just from running it down the road and having every f****** screw that could possibly fall out fall out thanks hpi and it's not just one car it's all three of them I will never buy another HPI product there's too many good companies out there and this isn't one of them!!! Junk

Replacement Parts Are Never Available. You will never be able to order the low quality parts that these cars are made of because the company has changed ownership 3 TIMES! Parts are back ordered 6+months. The parts are poorly made. So when you do finally get parts after 6 months of waiting, another part will undoubtedly break, and you will be waiting another 6 months for that part. DO NOT BUY HPI!!

Worst car to work on Worst car to work on. Every bolts are overtightened, and round off SUPER easily as if they are made from butter. I was trying to install few upgrades for the RS4 Sport 3 straight out of the box but eventually threw out the chassis before even I drove the car. So I gave another try with the same chassis, spending same amount of money but failed again. Diff case screws rounded off when I was trying to install spools, carbon shock towers did not even fit properly (you have to force it into place), and carbon underbody driveshaft cover is totally out of size. I was getting fed up with the screws rounding off. Out of the box, it looks promising, but if you are trying to upgrade the chassis, spend that money somewhere else. You will not even be able to install them.

Don't Buy HPI if you care about any support or warranty, I bought a HPI Sport 3 Drift, wrong parts inside, HPI telling me lies to avoid fixing problem OK, so i bought a HPI sport 3 drift (Brand New Sealed). I went to my friends house to adjust the gear mesh as a pre-caution not to damage vehicle internals. I noticed that my ESC was different to my friends (Bought the same rc i did). I messaged the seller on ebay who said the car had the correct parts and if i didn't want the car to call the distributor, which i did. The distributor was very helpful. He spoke to HPI who said the first batch of cars came with that ESC (SC-15WP which is from older model) and that it should have that in the manual i get with the car. I checked the manual and the ESC is suppose to be a SC-3SWP2 which is the same model that is listed on the HPI website. This will be the last HPI product i will ever buy as there is NO Support at all even when bought new.