I got the savage 25 13 years ago.grate… I got the savage 25 13 years ago.grate truck.so i just got the new X4.6.biggest pice of crap ever.2 gal of fule and iv allready had to replace both diffs.clutches.spurgear.leaky fule tank steering servo.exsust pipe broke.and now it needs a complete bearing kit.had to replace clutchbell bearings allso.biggest pice of crap ever.a waste of over$800 including replacement parts.oh and the starter aystem is junk allso.worked about 10 times then it striped out and i now use a drill for starter.and come on realy i have to hold the bumpers together with f...ing zipties to keep the controlarm pins from coming out.what a joke and wast of money because gess what pepol its broke agen.buy traxxas.

3 cars all virtually brand-new all… 3 cars all virtually brand-new all broken and not from smashing and bashing just from running it down the road and having every f****** screw that could possibly fall out fall out thanks hpi and it's not just one car it's all three of them I will never buy another HPI product there's too many good companies out there and this isn't one of them!!! Junk

Outstanding customer service and… Outstanding customer service and warranty. Only took one week to resolve a problem with my bullet flux. No quibble they just replaced everything that could have caused it. The tech team are really easy to talk to. Three days after I posted the parts to them I gave them a call expecting them not to have looked at them yet and the guy took my name and said, one of the parts was faulty but we are sending all new parts. I received brand new parts two days later. Amazing. Thanks for the help and support.

HPI customer service gave me bad/expensive advice in the Fall of 2014 & 19 days later they totally denied it (& didn’t care about me as a customer)! RC cars/trucks break. That’s part of it. That will cost you money. You’ll also probably end up buying upgrades/enhancements to make your RC car perform better. That can cost you a lot of money. If you are considering buying a new RC car, choose a better company, such as Traxxas. HPI is only interested in taking your money, even if that means giving you bad advice to get you to spend more. Don’t be fooled; don’t waste your money buying into the HPI scheme. Once you invest, they only operate on their own terms. They’re not concerned about whether you are happy. Traxxas does a lot more to ensure their customers remain happy after their purchases. If you have already made the mistake of buying an HPI, do not call them for help. They will not even be accountable for the bad advice they give you, & some of that can be very expensive. You’d be much better off asking others for advice or searching the Internet. Once you invest into the HPI scheme, you’re trapped, but don’t trust them; they will lie to you! If you have the opportunity to upgrade to parts not made by HPI, you’ll end up much happier.

Customer service is just as bad as there products WARNING! If you buy a hpi vehicle you have to send it to them for over 2 months just to get it back, use it once and it breaks again. They will not give you a new one, even if you only used it once. Mini Recon is JUNK. 2charges and it broke. Sent it to hpi for over 2 months to be FIXED, ( should have been replaced) used it 4 charges and broke again! There customer service will not call you back when they say! They will not replace it even if it's new! Like it your fault they have a crappy product! Do Not Buy A HPI Product!