Jenn C.
GBExcellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!
Frank Gettman
GBCustomer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.
Ronnie Bruchez
GBGarbage Policy!!! I purchased a product on Amazon; Camco RV levelers. It was sent thru 4wheelonline. I used the product once and it was damaged. Camco told me that the product was not made properly and they would help replace it. When I shipped it back to 4wheelonline, they would only refund 1/2 of the purchase price for "restocking fee" and added tax. I will never buy from this company again!!!
Renee F
GBHello I want say you guys are awesome… Hello I want say you guys are awesome great selection of stuff for 06 Jk I'm a Jeepster Enthusiast I own 2 Jeep Wranglers I was going round & round looking for the teapacement wheel for one I cracked ...I called got JP he was super great !!! He helped me find a set of wheels because the set I had needed was discontinued...I am now and forever a #4WHEELONLONEJEEPGIRL Customer Forever JP & 4wheelonline.com thank you ☆☆☆☆☆ ♡♡♡♡ Love my wheels I'm gonna tell everyone I know plus everyone/ 10k members of my Jeepstersof Colorado !!!!
Rob
GBOrdered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob