Customer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.

Hello I've been looking all over… Hello I've been looking all over internet for a set of nittos tires for my Ford Explorer I could not find them all on back order for 2 months. It's been tough I called through TTY /Text service I'm hearing impaired your customer team there was great and I was shown a alternate choice in same size all season tires Falken Tires A/s. I am very happy I received great support help from CSR JP .He was helpful and patiently something I don't understand about tires sizes . I got also got great price saved over $ dollars. I'm on fixed income 4wheelonline the place to go for auto anything ...

Want to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.

Orderered the Trail Tech Voyager on… Orderered the Trail Tech Voyager on line through a Walmart link to this company. They had a clear advertisement with exact model number. 4wheelonline sent the Vapor and will not make good on the deal. A clear $hit-ass bate and switch operation from my point of view. Don't waste your time ordering from them.

Expert knowledge; shipping communication could improve… Expert knowledge and easy over-the-phone support. Lack of shipping communication...3 rims arrived and the 4th came from separate warehouse. Initially I thought order was miss placed. After contacting 4wheelonline they informed me the fourth was on still in transit and on it's way. I'd like to conclude this review with I placed my order over the phone and have yet to see some form of emailed receipt/ proof of purchase.