Ordered some wheels and one was missing… Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.

Orderered the Trail Tech Voyager on… Orderered the Trail Tech Voyager on line through a Walmart link to this company. They had a clear advertisement with exact model number. 4wheelonline sent the Vapor and will not make good on the deal. A clear $hit-ass bate and switch operation from my point of view. Don't waste your time ordering from them.

Terrible experience Terrible experience! Buy it somewhere else and save yourself the headache. Tried to buy a leveling kit and they never sent any correspondence, charged my card and then told me it was just “a soft charge” and they never got it. Not what the credit card company says! Had to dispute the charge and go order the part somewhere else after wasting a month arguing with the people. Extremely terrible customer service and multiple rude interaction over the phone. Sit on hold 30 minutes only to get someone who is short and then hangs up on you. Again....go elsewhere for your parts!

Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.

Ordered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob