Jay
GBAbsolutely horrible customer service Absolutely horrible customer service. Ordered 4 wheels they did not fit correctly. Tried numerous times to return them, emails ignored, phone calls were dismissive. Finally opened dispute with CC company - got my money back but it took months. I actually don't think they are intentionally scamming people - just horrible customer service.
Dimitri
GBWant to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.
aantiix
GBTerrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.
Joshua Bartlum
GBTerrible experience Terrible experience! Buy it somewhere else and save yourself the headache. Tried to buy a leveling kit and they never sent any correspondence, charged my card and then told me it was just “a soft charge” and they never got it. Not what the credit card company says! Had to dispute the charge and go order the part somewhere else after wasting a month arguing with the people. Extremely terrible customer service and multiple rude interaction over the phone. Sit on hold 30 minutes only to get someone who is short and then hangs up on you. Again....go elsewhere for your parts!
Ryan lastname
GBunprofessional I spoke with Alexander today and his parting words for me where “go f*** yourself” then hung up. I did not use any foul language with him, just expressed my unhappiness with being sold the wrong part and then not having the company do anything to correct this.