Nick Franco
GBOrdered some wheels and one was missing… Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.
Jenn C.
GBExcellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!
Ronnie Bruchez
GBGarbage Policy!!! I purchased a product on Amazon; Camco RV levelers. It was sent thru 4wheelonline. I used the product once and it was damaged. Camco told me that the product was not made properly and they would help replace it. When I shipped it back to 4wheelonline, they would only refund 1/2 of the purchase price for "restocking fee" and added tax. I will never buy from this company again!!!
Kindle
GBSTAY FAR FAR AWAY STAY FAR FAR AWAY! These guys are nothing but straight up a** holes and liars!! I ordered wheel and tire package supposed to be mounted and “balanced”, came in with 95-105 lbs of air in each and not one wheel had been balanced! Then after I took them to a local shop had the balanced sent the receipt to 4wheelonline I was basically called a liar and and he said he 100% balanced these wheels even after I sent pictures of the wheels after being balanced and a picture of the receipt having them done WITH the VIN# of my truck in which I also gave them so they could program the tpms sensors. Save yourself some huge headaches and go somewhere else!!!!!
Rob
GBOrdered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob