Garbage Policy!!! I purchased a product on Amazon; Camco RV levelers. It was sent thru 4wheelonline. I used the product once and it was damaged. Camco told me that the product was not made properly and they would help replace it. When I shipped it back to 4wheelonline, they would only refund 1/2 of the purchase price for "restocking fee" and added tax. I will never buy from this company again!!!

Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.

Great experience JP was great to work with and assisted me with picking wheels and tires for my Jeep. When my first choice was on back order, JP recommended several tire and wheel combinations that were similar to what I had originally wanted. Tire and wheels combo arrived in the promised timeframe and look great! I will definitely use 4wheelonline again in the future.

Ordered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob

Customer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.