Great experience JP was great to work with and assisted me with picking wheels and tires for my Jeep. When my first choice was on back order, JP recommended several tire and wheel combinations that were similar to what I had originally wanted. Tire and wheels combo arrived in the promised timeframe and look great! I will definitely use 4wheelonline again in the future.

Ordered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob

Excellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!

Absolutely horrible customer service Absolutely horrible customer service. Ordered 4 wheels they did not fit correctly. Tried numerous times to return them, emails ignored, phone calls were dismissive. Finally opened dispute with CC company - got my money back but it took months. I actually don't think they are intentionally scamming people - just horrible customer service.

Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.