Great experience JP was great to work with and assisted me with picking wheels and tires for my Jeep. When my first choice was on back order, JP recommended several tire and wheel combinations that were similar to what I had originally wanted. Tire and wheels combo arrived in the promised timeframe and look great! I will definitely use 4wheelonline again in the future.

Excellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!

Customer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.

unprofessional I spoke with Alexander today and his parting words for me where “go f*** yourself” then hung up. I did not use any foul language with him, just expressed my unhappiness with being sold the wrong part and then not having the company do anything to correct this.

Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.