Ryan lastname
GBunprofessional I spoke with Alexander today and his parting words for me where “go f*** yourself” then hung up. I did not use any foul language with him, just expressed my unhappiness with being sold the wrong part and then not having the company do anything to correct this.
Renee F
GBHello I want say you guys are awesome… Hello I want say you guys are awesome great selection of stuff for 06 Jk I'm a Jeepster Enthusiast I own 2 Jeep Wranglers I was going round & round looking for the teapacement wheel for one I cracked ...I called got JP he was super great !!! He helped me find a set of wheels because the set I had needed was discontinued...I am now and forever a #4WHEELONLONEJEEPGIRL Customer Forever JP & 4wheelonline.com thank you ☆☆☆☆☆ ♡♡♡♡ Love my wheels I'm gonna tell everyone I know plus everyone/ 10k members of my Jeepstersof Colorado !!!!
Kameron
GBExpert knowledge; shipping communication could improve… Expert knowledge and easy over-the-phone support. Lack of shipping communication...3 rims arrived and the 4th came from separate warehouse. Initially I thought order was miss placed. After contacting 4wheelonline they informed me the fourth was on still in transit and on it's way. I'd like to conclude this review with I placed my order over the phone and have yet to see some form of emailed receipt/ proof of purchase.
aantiix
GBTerrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.
Nick Franco
GBOrdered some wheels and one was missing… Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.