Dimitri
GBWant to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.
Jay
GBAbsolutely horrible customer service Absolutely horrible customer service. Ordered 4 wheels they did not fit correctly. Tried numerous times to return them, emails ignored, phone calls were dismissive. Finally opened dispute with CC company - got my money back but it took months. I actually don't think they are intentionally scamming people - just horrible customer service.
Nick Franco
GBOrdered some wheels and one was missing… Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.
aantiix
GBTerrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.
Corky
GBPlaced an order for n fab predator… Placed an order for n fab predator steps and was unsure if order went thru contacted 4 wheel and spoke with JP he assured me everything was a go and I recd them in less than 5 days. Needless to say I’m impressed from talking with JP and how quick there shipment was I will definitely keep these guys in mind for any future orders