Joshua Bartlum
GBTerrible experience Terrible experience! Buy it somewhere else and save yourself the headache. Tried to buy a leveling kit and they never sent any correspondence, charged my card and then told me it was just “a soft charge” and they never got it. Not what the credit card company says! Had to dispute the charge and go order the part somewhere else after wasting a month arguing with the people. Extremely terrible customer service and multiple rude interaction over the phone. Sit on hold 30 minutes only to get someone who is short and then hangs up on you. Again....go elsewhere for your parts!
Doug
GBOrdered four tires...still waiting for the fourth Ordered four tires, three arrived. I understand things happen that cause delays, but good customer service can help the situation. After waiting nearly two weeks for the fourth tire, I called customer service. The rep wasn't helpful with answering questions about discounting/returning the tires. Cancelled two appointments to have the tires installed. Would not recommend buying from 4Wheel Online.
Nick Franco
GBOrdered some wheels and one was missing… Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.
Kindle
GBSTAY FAR FAR AWAY STAY FAR FAR AWAY! These guys are nothing but straight up a** holes and liars!! I ordered wheel and tire package supposed to be mounted and “balanced”, came in with 95-105 lbs of air in each and not one wheel had been balanced! Then after I took them to a local shop had the balanced sent the receipt to 4wheelonline I was basically called a liar and and he said he 100% balanced these wheels even after I sent pictures of the wheels after being balanced and a picture of the receipt having them done WITH the VIN# of my truck in which I also gave them so they could program the tpms sensors. Save yourself some huge headaches and go somewhere else!!!!!
Corky
GBPlaced an order for n fab predator… Placed an order for n fab predator steps and was unsure if order went thru contacted 4 wheel and spoke with JP he assured me everything was a go and I recd them in less than 5 days. Needless to say I’m impressed from talking with JP and how quick there shipment was I will definitely keep these guys in mind for any future orders