Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.

STAY FAR FAR AWAY STAY FAR FAR AWAY! These guys are nothing but straight up a** holes and liars!! I ordered wheel and tire package supposed to be mounted and “balanced”, came in with 95-105 lbs of air in each and not one wheel had been balanced! Then after I took them to a local shop had the balanced sent the receipt to 4wheelonline I was basically called a liar and and he said he 100% balanced these wheels even after I sent pictures of the wheels after being balanced and a picture of the receipt having them done WITH the VIN# of my truck in which I also gave them so they could program the tpms sensors. Save yourself some huge headaches and go somewhere else!!!!!

Ordered four tires...still waiting for the fourth Ordered four tires, three arrived. I understand things happen that cause delays, but good customer service can help the situation. After waiting nearly two weeks for the fourth tire, I called customer service. The rep wasn't helpful with answering questions about discounting/returning the tires. Cancelled two appointments to have the tires installed. Would not recommend buying from 4Wheel Online.

Hello I want say you guys are awesome… Hello I want say you guys are awesome great selection of stuff for 06 Jk I'm a Jeepster Enthusiast I own 2 Jeep Wranglers I was going round & round looking for the teapacement wheel for one I cracked ...I called got JP he was super great !!! He helped me find a set of wheels because the set I had needed was discontinued...I am now and forever a #4WHEELONLONEJEEPGIRL Customer Forever JP & 4wheelonline.com thank you ☆☆☆☆☆ ♡♡♡♡ Love my wheels I'm gonna tell everyone I know plus everyone/ 10k members of my Jeepstersof Colorado !!!!

Told me they couldn’t cancel my order… Told me they couldn’t cancel my order because it had shipped. 8 hours later FedEx was notified about the shipment. Told me to call FedEx and stop delivery, then FedEx told me the seller put it stipulation on the shipment so that I couldn’t stop delivery. Told me to bring my items to FedEx and refuse delivery that way. I did that and they still fight me for my refund and keep filing appeals with PayPal so that I don’t get refunded. Have proof items have been sent back, still no refund. Send messages on eBay to taunt me. Don’t give these lowlife middlemen your money. Order directly from a respectable business, these people are scum