Dimitri
GBWant to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.
Jenn C.
GBExcellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!
Kameron
GBExpert knowledge; shipping communication could improve… Expert knowledge and easy over-the-phone support. Lack of shipping communication...3 rims arrived and the 4th came from separate warehouse. Initially I thought order was miss placed. After contacting 4wheelonline they informed me the fourth was on still in transit and on it's way. I'd like to conclude this review with I placed my order over the phone and have yet to see some form of emailed receipt/ proof of purchase.
Greg Tisell
GBHello I've been looking all over… Hello I've been looking all over internet for a set of nittos tires for my Ford Explorer I could not find them all on back order for 2 months. It's been tough I called through TTY /Text service I'm hearing impaired your customer team there was great and I was shown a alternate choice in same size all season tires Falken Tires A/s. I am very happy I received great support help from CSR JP .He was helpful and patiently something I don't understand about tires sizes . I got also got great price saved over $ dollars. I'm on fixed income 4wheelonline the place to go for auto anything ...
Jay
GBAbsolutely horrible customer service Absolutely horrible customer service. Ordered 4 wheels they did not fit correctly. Tried numerous times to return them, emails ignored, phone calls were dismissive. Finally opened dispute with CC company - got my money back but it took months. I actually don't think they are intentionally scamming people - just horrible customer service.