Jenn C.
GBExcellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!
Rob
GBOrdered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob
Corky
GBPlaced an order for n fab predator… Placed an order for n fab predator steps and was unsure if order went thru contacted 4 wheel and spoke with JP he assured me everything was a go and I recd them in less than 5 days. Needless to say I’m impressed from talking with JP and how quick there shipment was I will definitely keep these guys in mind for any future orders
Ronnie Bruchez
GBGarbage Policy!!! I purchased a product on Amazon; Camco RV levelers. It was sent thru 4wheelonline. I used the product once and it was damaged. Camco told me that the product was not made properly and they would help replace it. When I shipped it back to 4wheelonline, they would only refund 1/2 of the purchase price for "restocking fee" and added tax. I will never buy from this company again!!!
Frank Gettman
GBCustomer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.