Customer Service Non-Existent Ordered Smittybilt Sure Step Replacement Pads 3 months ago and order is still processing. OK, I understand the are "Problems in the distribution chain" but I have been unable to contact 4WheelParts concernig the issue. The phone puts you on hold for 20 minutes before it give you an opportunity to leave a message which is a waste of time because they don't respond to the message. Tried the Corporate phone number and they couldn't help because it was a local issue.

Terrible company Terrible company. placed order on October 17th my order is still not finished or remedied. They lost the order first, no tracking numbers. Took 1 month for tires and wheels to show up. Tires arrived mounted opposite ways, missing valve stem caps, wrong size lug nuts. Lug nuts took another month to arrive. I’ll never buy from this place again and will spread the word to others.

Want to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.

Hello I want say you guys are awesome… Hello I want say you guys are awesome great selection of stuff for 06 Jk I'm a Jeepster Enthusiast I own 2 Jeep Wranglers I was going round & round looking for the teapacement wheel for one I cracked ...I called got JP he was super great !!! He helped me find a set of wheels because the set I had needed was discontinued...I am now and forever a #4WHEELONLONEJEEPGIRL Customer Forever JP & 4wheelonline.com thank you ☆☆☆☆☆ ♡♡♡♡ Love my wheels I'm gonna tell everyone I know plus everyone/ 10k members of my Jeepstersof Colorado !!!!

Excellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!