Terrible customer service after the sale Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.

unprofessional I spoke with Alexander today and his parting words for me where “go f*** yourself” then hung up. I did not use any foul language with him, just expressed my unhappiness with being sold the wrong part and then not having the company do anything to correct this.

Hello I've been looking all over… Hello I've been looking all over internet for a set of nittos tires for my Ford Explorer I could not find them all on back order for 2 months. It's been tough I called through TTY /Text service I'm hearing impaired your customer team there was great and I was shown a alternate choice in same size all season tires Falken Tires A/s. I am very happy I received great support help from CSR JP .He was helpful and patiently something I don't understand about tires sizes . I got also got great price saved over $ dollars. I'm on fixed income 4wheelonline the place to go for auto anything ...

Excellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!

Ordered four tires...still waiting for the fourth Ordered four tires, three arrived. I understand things happen that cause delays, but good customer service can help the situation. After waiting nearly two weeks for the fourth tire, I called customer service. The rep wasn't helpful with answering questions about discounting/returning the tires. Cancelled two appointments to have the tires installed. Would not recommend buying from 4Wheel Online.