Rob
GBOrdered wheels online on Fathers Day… Ordered wheels online on Fathers Day weekend. Sent 3 emails asking for shipping details of my order. Never received a call or email regarding issue with order. Never received my order. Only positive to this experience was that my Credit Card was not charged. Don't order online and expect to get a response or your order. called twice 15minutes before closing time, no answer. Rob
Dimitri
GBWant to get screwed Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.
Jay
GBAbsolutely horrible customer service Absolutely horrible customer service. Ordered 4 wheels they did not fit correctly. Tried numerous times to return them, emails ignored, phone calls were dismissive. Finally opened dispute with CC company - got my money back but it took months. I actually don't think they are intentionally scamming people - just horrible customer service.
A R
GBTold me they couldn’t cancel my order… Told me they couldn’t cancel my order because it had shipped. 8 hours later FedEx was notified about the shipment. Told me to call FedEx and stop delivery, then FedEx told me the seller put it stipulation on the shipment so that I couldn’t stop delivery. Told me to bring my items to FedEx and refuse delivery that way. I did that and they still fight me for my refund and keep filing appeals with PayPal so that I don’t get refunded. Have proof items have been sent back, still no refund. Send messages on eBay to taunt me. Don’t give these lowlife middlemen your money. Order directly from a respectable business, these people are scum
Jenn C.
GBExcellent Customer Service I ordered my hard to find rims through 4 wheel online, I worked with JP, who gave me amazing customer service. He was friendly and funny. Being in a customer based industry myself, I like calling a company and speaking with an actual person. I would definitely do business with them again!