BJ's has terrible credit card service BJ's has terrible credit card service. If you don't want to make a payment or check balance online, the wait time to speak with a representative exceeds 60 minutes. They also change account numbers without notice so that on-time electronic payments do not arrive by due date, which generates interest. This is a fraud practice in my state.

Absolutely appalling service. Absolutely appalling service. Two miserable men having to work and deliver my product despite being delivery drivers Beyond rude,difficult to get them to deliver in room of choice,every excuse going. Difficulty getting them to open and removing packaging despite agreed on contract. Barely spoke unlese to complain about the job. Absolutely shocking. Avoid this company like the plague . LIZ

BJ's Falls Church, VA BJ's Wholesale Club, Falls Church, VA. Both IAN and PETER in the produce section went into the back area and brought out bulk carrots and bagged kale for me. They were very helpful, smiled easily and were great representatives of customer service. Also, SHANDANA in customer service has always been extremely friendly and helpful. My experience with the quality of employees at BJ's Falls Church has been very favorable.

BJ's should get out of the fruits and vegetables buisness BJ's non-perishable goods and packed/sealed perishables like cheeses, juices, etc. are fine. However, many fresh fruit and vegetable items are not. I recently purchased a bag of tangerines and one of blueberries from their Port Orange store. The tangerines were mostly rotten and had to be disposed of and ½ of the blueberries were spoiled.

Management is awful Management is awful, maybe if they stop micro managing and become team player , jump in and help out. 7 time I have gone there and no one working at the food stand,they say we have no one to work the concession. But will have a greeter at the entrance. So not needed!!!..other employees standing around talking. Like the lady was today . She could have kept it open if she worked it instead of socializing with a cashier.