BJ's Wholesale Club

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1.80
Based on 20 Reviews

5

15.00%

4

0.00%

3

5.00%

2

10.00%

1

70.00%
About BJ's Wholesale Club

BJ's Wholesale Club

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Loretta Dais
GB

1Annoyed Customer 1. The Customer Care Department is the PITS!! No one never answer the phone. 2. BJs quality of meat, especially the boneless skinless chicken breasts, has deteriorated. They brand it Perdue's, but it's definitely not!! 3. Where one could get 2 slabs of baby back ribs for $16-$20+, you now only get 1 slab for $13+. 4. When using Same Day Delivery, the shoppers do not communicate with the customer in case changes need to be made. 5. IN ALL TOTAL, SOME SERIOUS CHANGES NEED TO BE MADE!!!

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Liz Reynolds
GB

Absolutely appalling service. Absolutely appalling service. Two miserable men having to work and deliver my product despite being delivery drivers Beyond rude,difficult to get them to deliver in room of choice,every excuse going. Difficulty getting them to open and removing packaging despite agreed on contract. Barely spoke unlese to complain about the job. Absolutely shocking. Avoid this company like the plague . LIZ

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Janice Roller
GB

Don't buy your tires there Don't buy your tires there, they won't rotate them. ON 10/10/18 no cars in bay and no one waiting and he turned me and another lady down said make an appointment. OK with no one there and bays all empty where were you busy? We drove 2 hr to get there. We didn't make an appointment as we didn't know what time we would arrive, as we had previous appointment before arriving at BJ's. Rude & unprofessional

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Ragazzo D
GB

Stay clear of this merchant Stay clear of this merchant. It has a track record of not honoring many reward offers. Customer service is terrible, all words, no actions. Have to cancel my memership after more than 10 years. Enough is enough.

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Bill Becht
GB

DO NOT SIGN UP FOR A MEMBERSHIP . DO NOT SIGN UP FOR A MEMBERSHIP .. BJS DOES NOT CARE ABOUT THEIR CUSTOMERS... THEY RENEWED MY SUBSCRIPTION WITHOUT MY KNOWLEDGE AND I HAD A NEW MEMBERSHIP FEE THAT WENT UNPAID AND OVER 100 POINTS CAME OFF MY CREDIT SCORE BECAUSE THEY USED A MASTERCARD / BJS CARD THAT I CANCELLED WHEN I MOVED FROM NEW YORK ... NOW I HAVE TO FILE DISPUTES W ALL 3 CREDIT BUREAUS..

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