Absolutely appalling service. Absolutely appalling service. Two miserable men having to work and deliver my product despite being delivery drivers Beyond rude,difficult to get them to deliver in room of choice,every excuse going. Difficulty getting them to open and removing packaging despite agreed on contract. Barely spoke unlese to complain about the job. Absolutely shocking. Avoid this company like the plague . LIZ

Not happy customers Not happy customers. Sent payment on 9/1 (due 9/27) and this payment was applied as extra payment for August statement since we didn't realize closing date was 9/2 and we got a late fee added on 9/27. We asked for the fee to be taken off and have the account fixed since it was messed up by 1 DAY. Nope won't do it. So dissatisfied with the poor customer service. UNPROFESSIONAL

BJ's Falls Church, VA BJ's Wholesale Club, Falls Church, VA. Both IAN and PETER in the produce section went into the back area and brought out bulk carrots and bagged kale for me. They were very helpful, smiled easily and were great representatives of customer service. Also, SHANDANA in customer service has always been extremely friendly and helpful. My experience with the quality of employees at BJ's Falls Church has been very favorable.

I was purchasing (2) 2 packs of Olay… I was purchasing (2) 2 packs of Olay Regenerist Moisturizer for $46.99 x2 = $94.00. I had two - $10.00 off 2 Olay Regenerist moisturizing creams giving me $10.00 off each 2pk. The Cashier & cashier supervisor both said I have to purchase two separate 2 packs (totaling 4 jars) Spend $94.00 to get $10.00 off. So I have to purchase the 4 jars to get $10 off. Can’t wait for Costco’s to come to Albany, NY. Won’t be renewing my membership with BJ’s

WORTHLESS BJS APP WORTHLESS BJS APP, IT NEVER LOADS, EVERYTHING I CLICKED ON TAKES FOVER LOADING, UNTIL I GIVE UP, THE ONLY PAGE THAT OPEN UP IS THE WORTHLESS COUPON THE ONES I DON'T EVER NEED, I CAN'T EVEN SEE MY OLD PURCHASES ONLINE OR IN STORE, I MIGHT AS WELL GO BACK TO CUTTING COUPONS. WHICH THEY RAN OUTTA BOOKS EVERYDAY IT SEEMS & THEY CAN'T AFFORD TO MAIL THE BOOKS ANYMORE I GUESS, BUT THEIR PRICES R THROUGH THE ROOF! I'M FAR A AWAY FR COSTCO BUT I SURE WON'T BE RENEWING WITH BJS!