GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.

Avoid this company Buy from a reputable seller like REI or Moosejaw. They charge exorbitant restocking fees on items sent back in unopened condition even when they state they want. Claimed item was used and refuse to refund me the restocking fee. Shady business practices.

I have been doing business with GPS… I have been doing business with GPS City for as long as I can remember, at least 10-15 years. They are my go to source for all things Garmin and Ram mount. The only time I go elsewhere is if I have a support issue that must be addressed by Garmin. Otherwise I turn to GPS City for all my GPS, watch and Ram Mount needs. Their service can't be beat and their responsiveness is better than 99% of other online vendors. Highly recommended.

I ordered or tried to order a Tripleshot transducer I ordered or tried to order a Triple shot transducer and was very explicit what I wanted... When I got the confirmation what they were shipping me was in fact this item.. When I called back to verify that this was the tripleshot the rep said it was yet when I looked up the part number on Amazon it wasnt... When the part shipped I got an email with the shipping and what shipped and again no mention of the tripleshot so again I called to verify... I was rudely told that this was my 3rd call about this and that they in fact shipped the tripleshot and the rep refuse to look up the part number to verify ... well I received the transducer and sure enough it WASNT the tripleshot as I had been asking for... So bottom line I would not recommend buying anything from GPS City for fear I wont get what I wanted and or having to deal with their customer service

UNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..