GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!

Purchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!

GPS "RIP OFF" CITY BUYER BEWARE I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!

False advertisements I was shopping around for Garmin Livescope System. I saw that GPScity listed the item will be in stock on April 25th, 2022. I was suspicious of the in stock date. Every other sites had this item in backorder, or earliest in stock date was May 2nd. But due to the timing of my first trip with my family, I took a risk and cancelled my pre-order from BassPro and placed an order with GPScity. On April 25th, I contacted GPScity regarding the status of my order via online support chat. The representative (Joey) said the item is currently not available until mid May. GPScity apparently didn't update their website. How convenient for them to make such mistakes? I fell for their trap. I ended up losing my place that I cancelled my pre-order and would not able to get the item I wanted in time for my trip. Buyers, please becareful of this GPScity. Don't trust this website. And definitely do not cancel your orders from elsewhere to purchase your item from this site.

GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.