Purchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!

Terrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!

GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!

I have been doing business with GPS… I have been doing business with GPS City for as long as I can remember, at least 10-15 years. They are my go to source for all things Garmin and Ram mount. The only time I go elsewhere is if I have a support issue that must be addressed by Garmin. Otherwise I turn to GPS City for all my GPS, watch and Ram Mount needs. Their service can't be beat and their responsiveness is better than 99% of other online vendors. Highly recommended.

Didn't get what I ordered and I pay and wait for the return I ordered a garmin chart. I received an sd card but there was no chart on the sd card. I was told I had to return sd card, and when received they would send me a new one. I asked for expedited shipping and was refused. Company is making no effort at all to make up for a ridiculous mistake on their part. Apparently no one there cares either to send the right product in the first place or to try to speed up the return--of course I have to pay the cost of the return and based on other reviews I see, I wonder if they will claim they never got it. Terrible experience.