GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.

Avoid is the best advice I can offer Avoid is the best advice I can offer. Yes they will answer your enquiries but the reply will be no answer at all. Just a blind reply from a list of answers they have in front of them. and what can only amount to Cheek as a blind reply, Imagine talking to a parrot. They did not pass on Fedex info in order for me to collect the item I purchased, Weeks passed before i could get my item and that was after stopping a Fedex driver and asking him to find my item. Now months after getting the item im being taken to court by Fedex for a bill This lot should have paid or notifying me there was a problem...Disaster..AVOID AVOID AVOID!!

Purchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!

Hidden exorbitant shipping fees! I placed an order for a small, lightweight $20 item from GPSCity. It would be shipped via ground from Las Vegas to CA. At no point during the checkout process were the shipping charges clearly displayed or obvious. When the item arrived and I looked at the enclosed invoice, GPSCity had charged me $50 to ship this small, very lightweight box. Unreal! What an absolutely scumbag thing to do. If I had any indication that they were going to do this I would have never placed the transaction. Stay far away from this online store, do not place orders here. I am trying to get that money back through my CC company.

GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!