Purchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!

GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!

Didn't get what I ordered and I pay and wait for the return I ordered a garmin chart. I received an sd card but there was no chart on the sd card. I was told I had to return sd card, and when received they would send me a new one. I asked for expedited shipping and was refused. Company is making no effort at all to make up for a ridiculous mistake on their part. Apparently no one there cares either to send the right product in the first place or to try to speed up the return--of course I have to pay the cost of the return and based on other reviews I see, I wonder if they will claim they never got it. Terrible experience.

Great price for Fenix 5 Slate Gray and great service From GPS City GPS City had a great price for a Fenix 5 Slate Gray. I was concerned about it being literally new because of the price, but true enough it was. The unit looks beautiful and even though it has only been a few hours since receiving it, so far everything works flawlessly. GPS City was quick to fill the order, and although I personally paid to have it delivered overnight, it was delivered on time as expected. They answer every email, and they cordially and professionally take calls. Great to do business with and genuine to their word.

GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.