Great price for Fenix 5 Slate Gray and great service From GPS City GPS City had a great price for a Fenix 5 Slate Gray. I was concerned about it being literally new because of the price, but true enough it was. The unit looks beautiful and even though it has only been a few hours since receiving it, so far everything works flawlessly. GPS City was quick to fill the order, and although I personally paid to have it delivered overnight, it was delivered on time as expected. They answer every email, and they cordially and professionally take calls. Great to do business with and genuine to their word.

Avoid this company Buy from a reputable seller like REI or Moosejaw. They charge exorbitant restocking fees on items sent back in unopened condition even when they state they want. Claimed item was used and refuse to refund me the restocking fee. Shady business practices.

Purchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!

My package arrived postage due ($8.50) My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?

I've had nothing but great experiences… I've had nothing but great experiences here over 8+ years buying all kinds of gear, both new and refurbished. They process orders promptly, and ship out very quickly too! Be aware that their expected dates for "in-stock" are just estimates, and like every business in the world right now, logistics and shipping delays are far beyond their control. I have no doubt that they're doing their best. That said, I've purchased at least one item with an expected in-stock date in the future, and there were no delays at all. I'll happily keep buying from them in the future.