Duncan Tweedy
GBExtortionate shipping costs Extortionate shipping costs Bought a ram mount for £6.00 through eBay immediately realised that the postage was going to be £34.00 so cancelled my order within 2 minutes, also emailed them to ensure the cancellation took place, they insisted on posting it out whatever and wouldn’t cancel Sent it back at cost of £10.00 only NoW I have all my money back thanks to ebay sorting it out Wouldn’t use again, ignorant towards there customers
Larry
GBGreat price for Fenix 5 Slate Gray and great service From GPS City GPS City had a great price for a Fenix 5 Slate Gray. I was concerned about it being literally new because of the price, but true enough it was. The unit looks beautiful and even though it has only been a few hours since receiving it, so far everything works flawlessly. GPS City was quick to fill the order, and although I personally paid to have it delivered overnight, it was delivered on time as expected. They answer every email, and they cordially and professionally take calls. Great to do business with and genuine to their word.
Aria
ZAUNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..
Terry
GBHidden exorbitant shipping fees! I placed an order for a small, lightweight $20 item from GPSCity. It would be shipped via ground from Las Vegas to CA. At no point during the checkout process were the shipping charges clearly displayed or obvious. When the item arrived and I looked at the enclosed invoice, GPSCity had charged me $50 to ship this small, very lightweight box. Unreal! What an absolutely scumbag thing to do. If I had any indication that they were going to do this I would have never placed the transaction. Stay far away from this online store, do not place orders here. I am trying to get that money back through my CC company.
Wade Grant
GBPurchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!