Hidden exorbitant shipping fees! I placed an order for a small, lightweight $20 item from GPSCity. It would be shipped via ground from Las Vegas to CA. At no point during the checkout process were the shipping charges clearly displayed or obvious. When the item arrived and I looked at the enclosed invoice, GPSCity had charged me $50 to ship this small, very lightweight box. Unreal! What an absolutely scumbag thing to do. If I had any indication that they were going to do this I would have never placed the transaction. Stay far away from this online store, do not place orders here. I am trying to get that money back through my CC company.

My package arrived postage due ($8.50) My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?

Great price for Fenix 5 Slate Gray and great service From GPS City GPS City had a great price for a Fenix 5 Slate Gray. I was concerned about it being literally new because of the price, but true enough it was. The unit looks beautiful and even though it has only been a few hours since receiving it, so far everything works flawlessly. GPS City was quick to fill the order, and although I personally paid to have it delivered overnight, it was delivered on time as expected. They answer every email, and they cordially and professionally take calls. Great to do business with and genuine to their word.

GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!

Very poor support, questionable product origins and quality Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Support seemed to take pleasure in refusing to stand behind their sale and referred me to the manufacturer. Save yourself the headache and find a seller who stands behind what they sell.