Didn't get what I ordered and I pay and wait for the return I ordered a garmin chart. I received an sd card but there was no chart on the sd card. I was told I had to return sd card, and when received they would send me a new one. I asked for expedited shipping and was refused. Company is making no effort at all to make up for a ridiculous mistake on their part. Apparently no one there cares either to send the right product in the first place or to try to speed up the return--of course I have to pay the cost of the return and based on other reviews I see, I wonder if they will claim they never got it. Terrible experience.

WORST STORE The most terrible service in the world, I ordered a watch for my son, at first I was inundated with requests for documents, then after 3 days I threw them off I was told that the person who should check these documents was not available at the workplace, in the end I was told that I needed to make an account paypal !! WORST STORE IN THE WORLD !!

Hidden exorbitant shipping fees! I placed an order for a small, lightweight $20 item from GPSCity. It would be shipped via ground from Las Vegas to CA. At no point during the checkout process were the shipping charges clearly displayed or obvious. When the item arrived and I looked at the enclosed invoice, GPSCity had charged me $50 to ship this small, very lightweight box. Unreal! What an absolutely scumbag thing to do. If I had any indication that they were going to do this I would have never placed the transaction. Stay far away from this online store, do not place orders here. I am trying to get that money back through my CC company.

UNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..

GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.