I ordered or tried to order a Tripleshot transducer I ordered or tried to order a Triple shot transducer and was very explicit what I wanted... When I got the confirmation what they were shipping me was in fact this item.. When I called back to verify that this was the tripleshot the rep said it was yet when I looked up the part number on Amazon it wasnt... When the part shipped I got an email with the shipping and what shipped and again no mention of the tripleshot so again I called to verify... I was rudely told that this was my 3rd call about this and that they in fact shipped the tripleshot and the rep refuse to look up the part number to verify ... well I received the transducer and sure enough it WASNT the tripleshot as I had been asking for... So bottom line I would not recommend buying anything from GPS City for fear I wont get what I wanted and or having to deal with their customer service

GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.

Terrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!

My package arrived postage due ($8.50) My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?

I have been doing business with GPS… I have been doing business with GPS City for as long as I can remember, at least 10-15 years. They are my go to source for all things Garmin and Ram mount. The only time I go elsewhere is if I have a support issue that must be addressed by Garmin. Otherwise I turn to GPS City for all my GPS, watch and Ram Mount needs. Their service can't be beat and their responsiveness is better than 99% of other online vendors. Highly recommended.