Mike Seidel
GBTerrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!
Wade Grant
GBPurchased a Garmin echoMAP PLUS 94sv… Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!
Bill Hastings
GBI ordered or tried to order a Tripleshot transducer I ordered or tried to order a Triple shot transducer and was very explicit what I wanted... When I got the confirmation what they were shipping me was in fact this item.. When I called back to verify that this was the tripleshot the rep said it was yet when I looked up the part number on Amazon it wasnt... When the part shipped I got an email with the shipping and what shipped and again no mention of the tripleshot so again I called to verify... I was rudely told that this was my 3rd call about this and that they in fact shipped the tripleshot and the rep refuse to look up the part number to verify ... well I received the transducer and sure enough it WASNT the tripleshot as I had been asking for... So bottom line I would not recommend buying anything from GPS City for fear I wont get what I wanted and or having to deal with their customer service
Andrew Lewis
GBMy package arrived postage due ($8.50) My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?
jim fessler
GBGPS "RIP OFF" CITY BUYER BEWARE I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!