Very poor support, questionable product origins and quality Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Support seemed to take pleasure in refusing to stand behind their sale and referred me to the manufacturer. Save yourself the headache and find a seller who stands behind what they sell.

GPS "RIP OFF" CITY BUYER BEWARE I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!

GPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.

Great price for Fenix 5 Slate Gray and great service From GPS City GPS City had a great price for a Fenix 5 Slate Gray. I was concerned about it being literally new because of the price, but true enough it was. The unit looks beautiful and even though it has only been a few hours since receiving it, so far everything works flawlessly. GPS City was quick to fill the order, and although I personally paid to have it delivered overnight, it was delivered on time as expected. They answer every email, and they cordially and professionally take calls. Great to do business with and genuine to their word.

I've had nothing but great experiences… I've had nothing but great experiences here over 8+ years buying all kinds of gear, both new and refurbished. They process orders promptly, and ship out very quickly too! Be aware that their expected dates for "in-stock" are just estimates, and like every business in the world right now, logistics and shipping delays are far beyond their control. I have no doubt that they're doing their best. That said, I've purchased at least one item with an expected in-stock date in the future, and there were no delays at all. I'll happily keep buying from them in the future.