Billy Luther
GBGPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.
M
THSteer WELL CLEAR of GPS City. Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECOND HAND UNIT. Now some 30 months later the outer case has rotted & the on/off button has disintegrated. GPS City don't want to know. Disreputable customer service.
blossom squad
GBFalse advertisements I was shopping around for Garmin Livescope System. I saw that GPScity listed the item will be in stock on April 25th, 2022. I was suspicious of the in stock date. Every other sites had this item in backorder, or earliest in stock date was May 2nd. But due to the timing of my first trip with my family, I took a risk and cancelled my pre-order from BassPro and placed an order with GPScity. On April 25th, I contacted GPScity regarding the status of my order via online support chat. The representative (Joey) said the item is currently not available until mid May. GPScity apparently didn't update their website. How convenient for them to make such mistakes? I fell for their trap. I ended up losing my place that I cancelled my pre-order and would not able to get the item I wanted in time for my trip. Buyers, please becareful of this GPScity. Don't trust this website. And definitely do not cancel your orders from elsewhere to purchase your item from this site.
Shawn Bryan
GBI have been doing business with GPS… I have been doing business with GPS City for as long as I can remember, at least 10-15 years. They are my go to source for all things Garmin and Ram mount. The only time I go elsewhere is if I have a support issue that must be addressed by Garmin. Otherwise I turn to GPS City for all my GPS, watch and Ram Mount needs. Their service can't be beat and their responsiveness is better than 99% of other online vendors. Highly recommended.
Mike Seidel
GBTerrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!