UNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..

Steer WELL CLEAR of GPS City. Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECOND HAND UNIT. Now some 30 months later the outer case has rotted & the on/off button has disintegrated. GPS City don't want to know. Disreputable customer service.

Terrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!

False advertisements I was shopping around for Garmin Livescope System. I saw that GPScity listed the item will be in stock on April 25th, 2022. I was suspicious of the in stock date. Every other sites had this item in backorder, or earliest in stock date was May 2nd. But due to the timing of my first trip with my family, I took a risk and cancelled my pre-order from BassPro and placed an order with GPScity. On April 25th, I contacted GPScity regarding the status of my order via online support chat. The representative (Joey) said the item is currently not available until mid May. GPScity apparently didn't update their website. How convenient for them to make such mistakes? I fell for their trap. I ended up losing my place that I cancelled my pre-order and would not able to get the item I wanted in time for my trip. Buyers, please becareful of this GPScity. Don't trust this website. And definitely do not cancel your orders from elsewhere to purchase your item from this site.

Very poor support, questionable product origins and quality Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Support seemed to take pleasure in refusing to stand behind their sale and referred me to the manufacturer. Save yourself the headache and find a seller who stands behind what they sell.