Andrew Lewis
GBMy package arrived postage due ($8.50) My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?
Mike Seidel
GBTerrific Pricing, Rapid Shipping, Excellent Customer Service I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!
auldjake
GBAvoid is the best advice I can offer Avoid is the best advice I can offer. Yes they will answer your enquiries but the reply will be no answer at all. Just a blind reply from a list of answers they have in front of them. and what can only amount to Cheek as a blind reply, Imagine talking to a parrot. They did not pass on Fedex info in order for me to collect the item I purchased, Weeks passed before i could get my item and that was after stopping a Fedex driver and asking him to find my item. Now months after getting the item im being taken to court by Fedex for a bill This lot should have paid or notifying me there was a problem...Disaster..AVOID AVOID AVOID!!
Aria
ZAUNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..
Billy Luther
GBGPS CITY I received an email stating my credit card company said my address was wrong, however when I checked my credit card the transaction had already gone through. The rep stated that it was flagged by GPS CITY. The rep would not provide me with any other numbers or any information on how I could clear this up. When I went to the website and clicked on support chat the same rep was on chat as well. I felt disrespected.