Please report this guy to the FTC!!! Please report this guy to the FTC!!! This guy just ripped me off with two different orders of almost 90 dollars. No working phone number and no response via email besides his email after I made my purchases. My two orders were presale RTJ4 records that have a release date of September. His email to me was just informing me the the items I requested were no longer in stock and that there is no more information about this item... and that was that. Please please report this guy to the Federal Trade Commission! I did and we need others who are being ripped off to say something too so this guy is shut down.

sadly not worth it! had to file a complaint with paypal when importcds refused to answer emails or provide refund for items not shipped and charged twice. you might save a few bucks ordering from them and for many years I used them for hundred of orders. But once your get a problem they are not helpful, no matter how faithful you have been as a customer or how polite and patient you are. I am happy I used paypal, they saved my day. once paypal made refunds for transactions importcds blocked my customer account, even if they did wrong in the first place. thats what you get for being a faithful customer. so stay away, put your money elsewhere.

Great product, fast shipping, contact could be better I ordered 1 CD and it arrived quite fast despite the Covid-19 situation. The CD is even better than I had expected (the jewel case is inside a cardboard sleeve, it is fabric sealed and has a hype sticker on it). The reason I gave 4 stars is because their customer service is not the greatest (they replied late to my e-mail and their answer had nothing to do with my question), but I got my answer eventually. Even though this was my first and only order, I recommend buying from them. Just use PayPal to be sure of buyer protection.

Been buying multiple times a week from… Been buying multiple times a week from Import CDs for 5 years. Now that I have a return due to a warped record, nobody will respond to 5 emails sent. Claimed they sent RA and label, they did not!! Obviously they don't respect a customer that has spent in excess of $25K. Like rocket science to find a phone number for them and then no one available. VERY poor customer service, will be contacting Alliance which is their parent company!! BTW since they wont show a phone number, 1-855-258-9650.

Misrepresented DVD as "Region 1" --- Misrepresented DVD as "Region 1" when the package clearly states and this company MUST have known that this DVD was "Region 2" and unplayable on North American equipment. Had to work through Amazon.ca and so was doubly a mess. This company not only misrepresents their products, but they have non-existent customer service. They include a handy return address sheet, but the package came back to me as "undeliverable"--using their own supplied return address. They never responded once to all of the messages sent to them from Amazon.ca. A totally unreliable company all around.