Give them a chance, I have no complaints! I have ordered from import CD's several times in the last 2 years, a couple new releases and several older albums. While it is true the albums don't ship until the release date hits, they usually do early the following week of it's release. As far as older albums, they ship pretty quickly after the order, 4-5 days after in my experience. Recently, even with Covid19 restrictions in place, I got it a mere 4 days after placing the order! These reviews seem excessively negative. I have never gotten the wrong item, nor have I ever been left waiting for something that never came. Like I said, I only used importcds 5 or 6 times but all transactions have been seemless and handled very professionally. They even include tracking numbers to follow your order all the way to delivery. My one complaint is I do wish they would offer a digital download of the album so, in the case of new releases and such, you could have access to the music ASAP. but in this day and age, with CD's becoming increasingly harder to find, importcds is legit as far as I'm concerned.

THEY SELL BOOT LEGGED VERSIONS OF DVDs THEY SELL BOOT LEGGED VERSIONS OF DVDs! Everything that I have bought from them is a pirated copy. Do not support this company. If your not sure how to tell if your dvd is pirated copy, YOUTUBE has lots of tutorials on the subject.

Been buying multiple times a week from… Been buying multiple times a week from Import CDs for 5 years. Now that I have a return due to a warped record, nobody will respond to 5 emails sent. Claimed they sent RA and label, they did not!! Obviously they don't respect a customer that has spent in excess of $25K. Like rocket science to find a phone number for them and then no one available. VERY poor customer service, will be contacting Alliance which is their parent company!! BTW since they wont show a phone number, 1-855-258-9650.

This site is amazing This site is amazing, great prices for audiophile pressings and truly astounding at their inventory management. I have ordered from them numerous times and never had a cancellation of a particular item because they run a tight ship and only list something as "in stock" if they have it in their warehouse. Don't trust the voluntary response bias on this page about a few people that had some bad orders. There are those of us out there that trust and love this site. If you don't believe me, trust their ebay profile(s) reviews.

ABSOLUTELY NO COMMUNICATION, ABSOLUTELY NO CUSTOMER SERVICE The company ImportCDs has maybe quite good prices, but the main minus is ABSOLUTELY NO COMMUNICATION, ABSOLUTELY NO CUSTOMER SERVICE. Another thing is that their website is not very well managed and is sometimes confusing. I ordered a vinyl LP, which I thought is Pink Floyd The Wall, however, when I placed and paid the order, I found out, that it was a tribute album. I sent them an immediate request for cancellation of the order. No reaction, no reaction either for my three following requests.