do not buy anything from this company i… do not buy anything from this company i wish i had read reviews before ordering got wrong product and there is NO CUSTOMER SERVICE for any kind of return lucky i am only out couple dollars.stay with reputable business.this ISNTone of them

Please report this guy to the FTC!!! Please report this guy to the FTC!!! This guy just ripped me off with two different orders of almost 90 dollars. No working phone number and no response via email besides his email after I made my purchases. My two orders were presale RTJ4 records that have a release date of September. His email to me was just informing me the the items I requested were no longer in stock and that there is no more information about this item... and that was that. Please please report this guy to the Federal Trade Commission! I did and we need others who are being ripped off to say something too so this guy is shut down.

Sent me a 2nd hand CD; Refused to refund. I agree with the other reviews. Everything is fine, until you get a problem. Then no customer support. I bought a CD advertised as new; they sent a used CD, dirty, marks on booklet; then refused to refund or make a re-delivery. The customer representative sarcastically told me I could cancel the order and return an "unwanted" item at my own expense.

This site is amazing This site is amazing, great prices for audiophile pressings and truly astounding at their inventory management. I have ordered from them numerous times and never had a cancellation of a particular item because they run a tight ship and only list something as "in stock" if they have it in their warehouse. Don't trust the voluntary response bias on this page about a few people that had some bad orders. There are those of us out there that trust and love this site. If you don't believe me, trust their ebay profile(s) reviews.

Disingenuous Customer Service I can't speak for buyers outside Australia, but if you live here DO NOT BUY FROM THEM. I had a parcel bought in August through ebay. Parcel was lost by their courier (RR Donnelley), please check courier company's reviews for yourself. They first blamed the courier. I got in touch with the dodgy courier who was even more dismissive than them. They claimed parcel was delivered but refused to provide proof. They then offered a reshipment which I agreed to(this is mid October almost 2 months after purchase) Then they claimed items were sold out. Then promised a refund, Have not refunded and stopped replying to my messages. I had to involve ebay and am still waiting for a resolution after almost 3 months. Again there is a reason why they charge a couple dollars less, NOT WORTH IT. Moronic business practices, what an embarrassment because of a few dollars, way to go!