Poor customer service Poor customer service. Did not honor 25%off coupon. Received damaged item. Did not respond to multiple email until I posted a case with PayPal. Finally, acknowleged me and sent return label. Then never sent replacement until I escalated claim on PayPal.

do not buy anything from this company i… do not buy anything from this company i wish i had read reviews before ordering got wrong product and there is NO CUSTOMER SERVICE for any kind of return lucky i am only out couple dollars.stay with reputable business.this ISNTone of them

FAKE CDS! Copying and selling without permission! This company is duplicating my CD and selling without my permission! These are FAKE CDs and importcds is not authorized to sell, I have no distribution agreement with them and get nothing from them. Buyer beware...they are copying the original CD. I suspect they are doing this on a good many of items they advertise, when you pre-order a CD they will burn you a copy.

Please report this guy to the FTC!!! Please report this guy to the FTC!!! This guy just ripped me off with two different orders of almost 90 dollars. No working phone number and no response via email besides his email after I made my purchases. My two orders were presale RTJ4 records that have a release date of September. His email to me was just informing me the the items I requested were no longer in stock and that there is no more information about this item... and that was that. Please please report this guy to the Federal Trade Commission! I did and we need others who are being ripped off to say something too so this guy is shut down.

Avoid Avoid! Totally unprofessional! Ordered a box set months ahead of release. Release day comes and no order. Several vague emails later, they are saying they would notify me. Item is now back ordered. Going to cancel and go with a company that cares about service