Misrepresented DVD as "Region 1" --- Misrepresented DVD as "Region 1" when the package clearly states and this company MUST have known that this DVD was "Region 2" and unplayable on North American equipment. Had to work through Amazon.ca and so was doubly a mess. This company not only misrepresents their products, but they have non-existent customer service. They include a handy return address sheet, but the package came back to me as "undeliverable"--using their own supplied return address. They never responded once to all of the messages sent to them from Amazon.ca. A totally unreliable company all around.

Quite good in my experience I've found importcds to have a great selection of stock, competitive prices and swift shipping to Australia with good packaging, on both their website and their eBay store. The only problem I've had with them to earn the 4 star rating is that when ordering from their website, I've made an order for a record that was listed as in stock but once I've paid for it goes on back order, meaning I've had to wait for them to get it back in stock. This has happened twice, so they definitely have some issue there. Pretty annoying to be honest. No problems at all on their ebay store.

sadly not worth it! had to file a complaint with paypal when importcds refused to answer emails or provide refund for items not shipped and charged twice. you might save a few bucks ordering from them and for many years I used them for hundred of orders. But once your get a problem they are not helpful, no matter how faithful you have been as a customer or how polite and patient you are. I am happy I used paypal, they saved my day. once paypal made refunds for transactions importcds blocked my customer account, even if they did wrong in the first place. thats what you get for being a faithful customer. so stay away, put your money elsewhere.

This site is amazing This site is amazing, great prices for audiophile pressings and truly astounding at their inventory management. I have ordered from them numerous times and never had a cancellation of a particular item because they run a tight ship and only list something as "in stock" if they have it in their warehouse. Don't trust the voluntary response bias on this page about a few people that had some bad orders. There are those of us out there that trust and love this site. If you don't believe me, trust their ebay profile(s) reviews.

do not buy anything from this company i… do not buy anything from this company i wish i had read reviews before ordering got wrong product and there is NO CUSTOMER SERVICE for any kind of return lucky i am only out couple dollars.stay with reputable business.this ISNTone of them