This site is amazing This site is amazing, great prices for audiophile pressings and truly astounding at their inventory management. I have ordered from them numerous times and never had a cancellation of a particular item because they run a tight ship and only list something as "in stock" if they have it in their warehouse. Don't trust the voluntary response bias on this page about a few people that had some bad orders. There are those of us out there that trust and love this site. If you don't believe me, trust their ebay profile(s) reviews.

Avoid Avoid! Totally unprofessional! Ordered a box set months ahead of release. Release day comes and no order. Several vague emails later, they are saying they would notify me. Item is now back ordered. Going to cancel and go with a company that cares about service

THEY SELL BOOT LEGGED VERSIONS OF DVDs THEY SELL BOOT LEGGED VERSIONS OF DVDs! Everything that I have bought from them is a pirated copy. Do not support this company. If your not sure how to tell if your dvd is pirated copy, YOUTUBE has lots of tutorials on the subject.

do not buy anything from this company i… do not buy anything from this company i wish i had read reviews before ordering got wrong product and there is NO CUSTOMER SERVICE for any kind of return lucky i am only out couple dollars.stay with reputable business.this ISNTone of them

Misrepresented DVD as "Region 1" --- Misrepresented DVD as "Region 1" when the package clearly states and this company MUST have known that this DVD was "Region 2" and unplayable on North American equipment. Had to work through Amazon.ca and so was doubly a mess. This company not only misrepresents their products, but they have non-existent customer service. They include a handy return address sheet, but the package came back to me as "undeliverable"--using their own supplied return address. They never responded once to all of the messages sent to them from Amazon.ca. A totally unreliable company all around.