Disingenuous Customer Service I can't speak for buyers outside Australia, but if you live here DO NOT BUY FROM THEM. I had a parcel bought in August through ebay. Parcel was lost by their courier (RR Donnelley), please check courier company's reviews for yourself. They first blamed the courier. I got in touch with the dodgy courier who was even more dismissive than them. They claimed parcel was delivered but refused to provide proof. They then offered a reshipment which I agreed to(this is mid October almost 2 months after purchase) Then they claimed items were sold out. Then promised a refund, Have not refunded and stopped replying to my messages. I had to involve ebay and am still waiting for a resolution after almost 3 months. Again there is a reason why they charge a couple dollars less, NOT WORTH IT. Moronic business practices, what an embarrassment because of a few dollars, way to go!

Sent me a 2nd hand CD; Refused to refund. I agree with the other reviews. Everything is fine, until you get a problem. Then no customer support. I bought a CD advertised as new; they sent a used CD, dirty, marks on booklet; then refused to refund or make a re-delivery. The customer representative sarcastically told me I could cancel the order and return an "unwanted" item at my own expense.

Received ordered CD case damaged Received ordered CD damaged they offered 10 % that I felt was not enough had them send a prepaid label to ship back to them only received the cost of the CD not the shipping. Just to get the shipping label took days and had to send photos of the damage case. Poor packing and customer service never again service sucks

THEY SELL BOOT LEGGED VERSIONS OF DVDs THEY SELL BOOT LEGGED VERSIONS OF DVDs! Everything that I have bought from them is a pirated copy. Do not support this company. If your not sure how to tell if your dvd is pirated copy, YOUTUBE has lots of tutorials on the subject.

Poor customer service Poor customer service. Did not honor 25%off coupon. Received damaged item. Did not respond to multiple email until I posted a case with PayPal. Finally, acknowleged me and sent return label. Then never sent replacement until I escalated claim on PayPal.