Great experience Great experience! Excellent communication and service. Super easy to send in and just wait for them to receive and process your transaction. Then Boom! Some extra money in your account. It does take some time, but better than just donating your old textbooks to Goodwill! :)

Overall great and would definitely use and recommend Very easy website to use and very direct - enter the ISBN number, add to cart, check out, mail books, get paid. No hassle and the full amount I was quoted was deposited in my Paypal as soon as the shipment was received (the shipment tracking feature was really helpful and I was paid within hours of delivery!). My only negative is that I wish they accepted more books. Out of about 20+ books I entered only 4 were eligible to be bought back. Also, accepting other genres than textbooks would be helpful too (i.e. fiction, non-fiction, biographies, etc.).

A Sweet and Humane process Such a sweet and humane process. I used your services successfully in 2011 and am so pleased to discover you are still providing this incredible service. You make it easy to part with books I love. Clear instructions, prepaid labels for shipping and the sense that books I have enjoyed will go to other book lovers. Loved that you've added an app for scanning codes. That will make my next big project go much more easily.

Lost a book lost money One of the three books I sent was deemed "counterfeit" not sure why, but I bought that book for $70 regardless and now they're keeping it for free. Or I could pay for the shipping to basically buy it back which is stupid. I wish there was a better system. Like sending pictures or a video before sending the actual book just in case. Otherwise, I do appreciate the free cost of shipping to them.

I will NEVER use this company ever … I will NEVER use this company ever again and I'll be sure that anyone else I know doesn't either. If I could give no stars that would absolutely be my option. I returned a book the day after I received it due to having so much trouble with them just getting the book to me I no longer needed it. They email me three months later and tell me they will not be issuing me a refund because it didn't arrive in time and that they will be donating it. This is an $80 book that I didn't even open so now I'm out $80 and a book!