Still waiting for a book I ordered from… Still waiting for a book I ordered from Gold Books Austin Texas in February LAST YEAR to arrive, they just keep saying "I'll check and get back to you" they never do.

I ordered a new Lord of the Rings box… I ordered a new Lord of the Rings box set from AbeBooks (or one of its many retailers) for a birthday present. I was sent old prints with worn and torn covers (some of them taped back together), lots of underlining and markings and cheaply plastic wrapped. I wish I would have checked Trustpilot prior to ordering. Update as of 4/17/24: I did not have the same result as many of the other reviews I have read on here but I imagine that depends largely on the individual retailer contracted by AbeBooks. The retailer used by AbeBooks corrected my order and shipped me the new copies I had paid for. For that I changed my rating. I will still have to pay to return an incorrect order though so 4 stars seems appropriate.

A once Wonderful Bookseller No More. I had been buying hard-to-find books, books out of print, and books published by certain publishers. I was satisfied with the company. However, over several months, the quality of ABE Books has become abysmal. They have changed their GUI, and now it is impossible to contact anyone. They are painfully slow, and customer service has become nonexistent. They fail to vet their sellers like they once did; several sellers should be dismissed from the site. Evidently, I am in search of a quality book seller.

Save yourself the headache and use ThriftBooks.com Item was listed in good condition mentioned that it came with the CD but did not include the CD. Customer service took 5-7 days to respond and still failed to answer my question after I asked and readied. Shipping was very slow. Will never be purchasing from them again. I’ll stick with ThriftBooks which is an amazing website for used books!

They hadn’t made it clear that the book… They hadn’t made it clear that the book only consisted of the soprano line of hymns. I needed full music and returned it the next day costing about £9 for Royal Mail tracked. I’ve had several replies to my request for a refund all saying it’s on its way. Now about 2 months later nothing has been refunded. I’m having one more try but don’t expect I’ll get my refund. Will not use them again.